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HP Notebook — Giving pathetic excuses to avoid the warranty

Hi,

i have bought my hp notebook from Belgium. withing 6 months i started facing so many problems. the hard-disk makes a scratching sound, the dvd drive doesn't work properly, keypad gets heated up a lot and many other issues. i took my notebook to the service center and they agreed that there is a manufacturing defect, but then they said that they cannot cover it under warranty as the laptop model is not available in india. when i asked why, they said that the parts used will be different. they are simply making excuses. i have vowed never to buy hp products again. even customer service does not respond properly after registering complaint on the website. they say they will call back but they never call.
hp products really suck. and hp customer service sucks even more.
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Comments

HP Notebook — Change my battery

Hello,
I have given my notebook for some booting problem but when i get back my laptop they change my battery.Now i am faceing lot of prob;lem in my battery i always put my notebook on charge.
This is very painful experince with me last 20 days i give 20 complain but nobody respond me please help me on this.
Regards
Yogesh
TITLE: NEVER BUY HP LAPTOP V3000

I strongly recommend that readers do not purchase any HP laptop Pressario V3000 computer. I purchased an HP laptop in Jan. 2007. It's screen was not open in 11th March 2008, but power is still now. My serial no. is 2CE65218CS. Company Service centers' people says it's an internal hardware problem & Charging of repair will be at least near about Rs. 20000/-. As per service charge & hardware quality, I think it is batter to purchase HCL LAPTOP which is better than HP [ a china made product, But costing high, less quality product ].
Really I completely agree with you. HP service center in Bangalore are really pathetic. After submitting my laptop I didnot get a quotation from them since one week. Even after calling repeatedly they says that they are going to sent me a mail soon.
If I dont get any response from them I am going to lodge a complaint against them tomorrow.
Your notebook is not covered for warranty support anywhere other than the country you purchased it in. The only exception is if you are covered under a Global Warranty Program. Have a nice day :)

HP Notebook — Screen loose

Sir,

I had registered a complaint against my HP laptop that its lid is loose but the service centre people of Kolkata addressed Vikas Building, 1st Floor, 1, Dr.U.N.Bramchari Street, (Loudon Street), Kolkata 700016, Ph no.[protected] says that it is not a mechanical problem and refuses from repairing it. It is properly seen that it is a mechanical hindrance for which it is bein so loose. I have my laptop in its warranty period and they know it very well that they have to replace my display for this but they are neglecting my problem as it is surely in my favour. My job no. for the complaint was 39035 and the case no. that I launched in hp itself is [protected].
I request for a proper judgement and hope consumer forum will help me in doing it.

Thanking You,
Sincerely,
Utsav Banerjee,
[protected].
Dear sir ;
I have bought a Hp probook 4520s laptop on dated[protected], Suddenly after one month, its adoptor having a problem i.e. it was shot, i have gone in delhi on its service center which name is Technoland services, They just take out my laptop for 1 week only for adoptor & small display problem after 1 months another problem aries in my laptop i.e. its bluetooth hang up and closed permanently, at this time when i reached on technoland services, One of the care taker whose name is Mr. Gyan Ranjan just, Take my laptop & throw it badly, and show me a angry look, by told me that they will charge 1000 rs. cause u are complaining 2nd time and also his behaviour was very bad, I have just paid 38000for this laptop & HP persons are showing their attitude .I have just take out my laptop & now i am still facing the same problem of bluetooth, I am a working person & my posting is near by a rural area in Haryana village (In Tata power), I have not so much time to mobile here&there for this problem.Mr. Gyan having too much atitude, He have to save it and try to resolve the consumer complains not begging the money from them & unnecceasry making them fool.
Thanks & regards
Vivek Kr. Mishra
+91-[protected]

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