[Resolved]  HSBC — Charges on free lifetime card

Dear Sir,

Ref:- HSBC Credit card: [protected]

I am holding HSBC credit card which is a life-time free card. Recently my car load application has been rejected due to fact that my CIBIL report is showing defaulter of HSBC credit card payments.

When I took the card in year 2006, HSBC person had told me that it is a lifetime free card. I never used even single rupee using the card. Now I see there is around Rs.5000 as an accumulated late payment penalty. It is a bit concern to me how it happened for free life time gold card.

I am requesting you to please look into the issue and do the needful. I am requesting you to revert the entire penalty amount and cancel my credit card facility. Also inform CIBIL to remove my name in defaulter list.

Thanking you,
Yours Sincerely,
A. Siva Sankar,
Mobile:[protected]
E-mail:siva.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I agree with Siva . This is a fact about HSBC, I suggest all HSBC Card customers to surrender, then they will realise the mistake.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information