[Resolved] HSBC Credit Card — Fraud Transaction | |||
Hi, I am HSBC credit card holder and On 24 Nov 2009 I got the message that someone use my card and do the transaction of Rs 20000 and at that time card is im my pocket. I immeditaely went to Sec 18 Noida branch of HSBC and Block my card as well as arise the dispute. Some days After A senior office of HSBC(Sudha - Vice president) called me and said this was the fraud transaction and you are not libale to pay . But on 10 April 2010 i got the letter from HSBC and tell to pay for that transaction. As i am telling from the first day (24 nov) i.e fraud transaction , I have various email to Sudha but no answer for the same. I really upset with HSBC behaviour. I am a middle class person and iam not able to pay such a big amount. Please look into this and do the needful. Thanks Gaurav Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I am a victim of similar incident. Don't be in Banks trap, they delay you in complaining and after two years, you won't be in a position to complaint to any one. First thing u do is file a complaint with police cyber investigation cell and get a copy of complaint acknowledged immediately. Then send a letter to bank with acknowledgement regarding this. I am sure they won't leave you from the liability. File a complaint with RBI's Banking Ombudsman. If this also does not help, file a complaint with the consumer readdressal forum - say your card was misused by some one and bank could not protect your rights. You need to file this within 2 years. otherwise your liability will stay and bank can trap you for recovering the money. But don't be afraid.. if you follow the above steps then bank will have to proove that you have spent the money.
Reply
Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.
At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.
I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.
Please go to this site. This is an interview that I did concerning HSBC.
http://www.youtube.com/watch?v=cB3vbb9Tx7E
If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.
https://www.consumercomplaints.in/?search=hsbc%20credit%20card&page=2
http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank
https://www.consumercomplaints.in/?search=hsbc+bank
http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf
Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.
HELP STOP ABUSE OF CUSTOMER’S in India
So if you would like to contact me and send me your phone number I will call you personally.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com
At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.
I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.
Please go to this site. This is an interview that I did concerning HSBC.
http://www.youtube.com/watch?v=cB3vbb9Tx7E
If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.
https://www.consumercomplaints.in/?search=hsbc%20credit%20card&page=2
http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank
https://www.consumercomplaints.in/?search=hsbc+bank
http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf
Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.
HELP STOP ABUSE OF CUSTOMER’S in India
So if you would like to contact me and send me your phone number I will call you personally.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com
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