HSBC Credit Card — Not received the loan cheque from HSBC. Now every month I receive a show cause notice from HSBC regarding non-payment of dues.

Address:

Chittoor, Andhra Pradesh

Respected Sir,

I am B.Yoganjal Reddy,I got a credit card no--[protected] from hsbc bank at Trivandrum and
offered a loan amount of Rs.20000/- and sent the cheque to me without informing before sending. However I have not received the cheque, it went back to the head office. Then I called customer care and requested to cancel the loan and they accepted for the same.

But next month onwards started sending me the monthly EMI to my bill, then called to customer care people and informed the same. It went on for couple of months, then they started asking me to pay at least late payment charges. I called numerous times and informed the customer care people, they have not taken any action on my EMI's. Hence I told them to cancelclose my credit card.

After three years I got a call from settlement department(Ph: [protected]) and informed me that you have to Rs.14000/- otherwise we will add your name in CIBIL list. I told them clearly, please provide me the details of transactions which ever I made so far, then I will pay my balance amount. They are not ready send me the transaction list. Even I followed up with the customer care people, I didn't get any response from them as well. After long discussion with the settlement department they came down and ask me to pay Rs.2500/- to settle the account and clearly told that since I have not made any transaction why should I pay you.

Every month I receive a show cause notice from HSBC regarding non-payment of dues. Now the amount becomes Rs.23000/-. I am really upset of the services of HSBC credit card.

So, request you to re look into the transactions and please do the needful.

I am waiting for u r reply.

Thanking you sir,
B. Yoganjal Reddy

email : yoga.[protected]@gmail.com
Phone : [protected]