[Resolved]  Http: / / Www. Ezeego1. Co. In — Booked the ticket with different passenger

I booked the ticket with the passenger name "Sumit Wadhwani", but on the ticket, it is reflecting "Gaurav Gupta"
Customer care person say, you need cancel the ticket and book the fresh ticket.
It is website issue, then why I should pay airlines cancellation charges and ezeego1 handling charges ?
Please file a complaint against ezeego1.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Gupta,

Greetings from Ezeego1.

Please accept our sincere apologies for the inconvenience caused to you.

Further, we wish to inform you that the applicable refund for the cancellation has been processed from our end. Also as per our records, the same was informed to you by us.

Should you require any further clarification please feel free to revert to me.


Kind Regards,
Pallavi Garud.

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