[Resolved]  Hul Pureit Marvella Ro Water Purifier — Pathetic Product and Service. (Water Leakage from All over the machine body on first day)

Address:Thane, Maharashtra

I bought Marvella RO 3 days back and till now i have not drunk even a drop of water out of it.
I bought this after reading the positive reviews on flipkart.
The installation person did not know any thing about the machine and he only knew how to hang it on the wall.

Once he hanged it and i started the water and switched on the light. it started leaking from all over the body, the installation guy tells he do not anything about it, call customer care bla..bla..
Not a single drop is coming from tap and the water is coming out all over from the machine body, my whole kitchen got wet due to this, and no one from the pureit visited us after complaint. they are saying some one will come.
If this is the service for new purchases , you can think what will be service after some time.

I saw one more review with the same problem today on consumer forum.unfortunately i missed this before the purchase.

http://www.consumerforums.in/want-refund-for-pureit-marvella-ro
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
Thank you for taking the time and effort to reach us on your concern. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics

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