[Resolved] Hypercity Retail Mall, Vashi — Points not credited to Hypercity card

mgr rajan

from Mumbai, Maharashtra

Address:

Maharashtra

I am a regular customer of Hypercity and have purchased the Hypercity card for accruing points. However, even after several months o[censored]se during which I would have spent thousands of Rupees, I found today that my card had only 18 points. Who can help?

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Aug 13, 2020

Complaint marked as Resolved

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Comments

hypercityindiaretail

from Delhi, Delhi

Thanks for emailing Hypercity Discovery Club.

Our program has points on select products only and we communicate the current offers, discounts and the savings through emails and SMS. We have monthly catalogues, monthly leaflets that are distributed at the store which helps you to know the offers and Discovery points that we offer.

Please feel free to write back to us in case you have any other queries on [protected]@gmail.com.

Regards,
HyperCITY Team

sanat235

from Bengaluru, Karnataka

I usually buy my weekly groceries from hyper-city, BG road BLR. After 1 year for member ship and buying 1000s of rupees of product, i just had 112 points of which 100 points were given on the registration of membership.
I also bought a sofa worth of 16999 and came to know there are no points on that product.

This is ridiculous, you guys should not be selling the 'Hyper-city Discovery Club' card. You guys are fooling people with it. If there are no points on any of your products then dont fool people with it.