[Resolved]  Hyundai — Hyundai Has Cheated Me

DL 3CAL 7310

i gave my accent for repair to capital hyundai.ON 10TH OF DECEMBER.i was given an estimate of rs[protected] max after the insurance claim. Today its been more than 4 months and YOU are asking me to pay rs 1 lakh after claiming for insurance. They never informed me as to how many parts they have changed. they never took my consent and kept of changing the parts. They say that they claimed insurance for more than 3 lakh rs. i dnt understand as to why they didnt give my car in total loss..

I am from middle class family and i dont have so much money to pay. Mr khan gave my car for cng repair to a local person. I went to the showroom and saw that my automatic cng was converted in to a manual one. i asked him from where did he get it done. he told me from a local guy...how can he allow to touch a local guy my car without my permission. i think that he took out my parts. ratnesh told me that it will take 2 months for my car to get repaired but now its been more than 4 months...

.i dnt feel like going to consumer court and waste ur and my time...plz get this resolved. ..Mr khan has also done a fraud with me. i have been cheated. my parts have been changed without my permission. why was the car not given in total loss if it was so much damaged...i was tolD that everything including cng kit...engine is okay...but after 3 months i was told that cng is not fine..ENGINE HAS BEEN CHANGED...PETROL TANK HAS BEEN CHANGED..Everything has been changed in My car. This has been total frustarting for me as to why all the parts were changed without my connsent.

At last what happened is that I was called at the showroom by one of the persons from the asdmin department. He was begging in front of me to close this issue. the GM was depressed and was saying me sorry. what the hell should I do with this sorry. I have been cheated and will never forget this. They [censored]ed my car in each and every respect. At last They gave me a discounty of rs 35000 and gave me an apology letter as well and retuned my car to me. They wanted to save their image and so they just agve me the discount. I have been haraased by hyundai.


After the above mentioned issue was resolved and a settlement was done, i took my car but the cars battery was changed. A very old battery was put instead of the new one but no one wanted to take the responsibilty. I called the exide people and they informed me that the battery has been changed and an old battery has been put in. I had a talk with with kaushik who is the gm of capital hyundai but nothin was done from his end. capital hyundai didnt help me at all and the issue was not resolved. mr farooq who is the service manager also didnt help me in getting the battery changed. no one helped me out

AT last i went to hyundai motor plaza which is a company owned showroom and i met mr gurumurthi prasad who is the national manager of customer service. he was really very cooperative and helped me in resolving the issue and got me a new battery. I told him everything that capital hyundai did with me. he helped me and got my battery changed. the car was throughly checked up and i was informed that there is no problem with my car. I requested them again and again to check it properly and efficiently.

After two days a noise starts coming up from the engine and i went again today to hyundai motor plaza and they told me that a defective part has been put in. Mr ankur who is the manager told me that he will look into the issue. when my car has been repaired and i have paid so mch then why did capital hyundai replaced my parts. this shows that they have put a defective parts. I was told that my warranty wud remain intact but ankur sharma whoo is the customer care manager told me that it wud not. I am just waiting for y response from ankur who is manager with hyundai motor plaza. if my part is not changed and my car is not done...this time i willl surely go ahead and file a case. its been 5 months now and i have not got a fine working vehicle.

Atlast they changed my part. after 2 months my acr has again started stoppping in the middle of the road. I took the car to the HMP and they told me that altaernuator has not been working fine and it is due to the amplifier that I have put in. I confirmed them on the previous aoocassions as well that a amplifier is ther but it hasnot been connected and they told me that if it is not connected this will not cause any problem. Why the hell they didnt tell me that it can cause a problem. Again hyundai is harassing me. Now the car is again in HMP and they are asking for[protected] more. How much shud i pay the cost of the car is 540000 and I have already spent 3.50000 on it. Only the front was damaged and and I dont think that teh cost of the front will be more than 350000. They just dont want to cover me under warranty and that is the reason they have played this game with me. Can one wire disturb the alternuator. The thing is that they want to [censored] me financially and they are giving this stupid reasons. Every acr has system and aeven hyundai gives systems. Either this car is a defective piece or I have bveen cheated badly.

After every month something or the otehr is happening with my car. i have been ruined and I dont ahve more money to pay for this car, . Who will take the ownership of the car. whay after spending 350000, the battery was replaced, why was the fuel pump replaced...why is the problem with the alternuator. I will sue hyundai will all teh things that I have. i have completed all the papers and will not leave any stone unturned. I am from middle class and cant give hyundai anymore

what is hyundai doing at all..

is there no one senior who looks into all this??

what is the management doing...