[Resolved]  Hyundai Cars — delay in delivery and unfair trade practises

Address:

Andhra Pradesh

i'm heera chand jain from hyderabad,andhra pradesh. i had booked a hyundai verna fluidic(VTVT SX 1.6 HIGH) from SRI JAYALAKSHMI AUTOMOTIVES PVT. LTD. situated at himayath nagar,hyderabad.
i visited the showroom on 23 may 2011 and i was assured by the sales executive that i would get my new car with in ten days or before that if possible .
i paid a booking amount of Rs.0.50 Lakhs on the same date and got a reciept for it behind which the sales executive wrote that the car would be deliverd with in ten days or before that.being assured of getting the delivery on time i made my plans to go out of station where i was supposed to be joined by my family members.
mean while i made all the necessary arrangements required by the finance company.i made it clear that the finance team had no problem issuing delivery order to SRI JAYALAKSHMI AUTOMOTIVES PVT. LTD.
We have been enquiring about the same for the past five days and now,on the day promised,the dealers have backed off saying that it can not be delivered before 10 june 2011.
as a result i had to cancel my bookings on the last spot and suffer heavy expenses and problems.

necessary details are as follows:-
*booking receipt number:- 535
*booking receipt name:- heera chand jain 385
*booking receipt date:- 23 may 2011
*booking receipt amount:- 50000(cash)
*booking docket number:- 385
*Reliance consumer finance , delivery order , application number:- 521410

i would have buyed some other car if they would have told that the car cannot be delivered in ten days.
this is unfair trade practises as they make promises to catch the customers but they do not fulfill the same.i request the concerned authorities to look into the matter and to take necessary action.
Awaiting your prompt response.
yours Sincerely,
heera jain,
h.no. 3-4-374/1/2, basanth talkies lane, kachiguda, hyderabad-500027.
*my phone number-[protected].