[Resolved]  Hyundai (Charu Motors (P) Ltd.) — Illegal Logistic & Handling Charges & Manufacturing Defect in Paint

Address:

West Delhi, Delhi

To,
The Manager,
Hyundai Motors,
Moti Nagar,
New Delhi.

Date : 18/04/2012

Subject : Refund of Logistic & Handling Charges & Manufacturing Defect in Paint & Parts.

Dear Mr. Manager

I, Megh Raj Goyal, had purchased a Hyundai Santro Car from your Showroom on 6th February, 2012 vide Registration No. DL 3C AM 4300.

Upon reading reports, an advisory in the newspaper ON 31st December 2011 from the Transport Department GNCT of Delhi (Copy attached) and perusal of my vehicle purchase documents, it has come to my notice that you had levied a charge of Rs. 6290/- as the Logistics & Handling charges. & Rs. 16732/- as Reg. Fee, Road Tax, MCD Parking Fee & Smart Card Charges.

I am sure that you are aware that it has always been illegal to charge (logistic & handling charges) this amount o[censored]nsuspecting customers by misleading them as is explicitly clear from the Transport Department advisory.

Also, I Found manufacturing defect in its Paint (Colour Fade) & Parts (Back Part) also.

I request you to kindly make arrangements for the said misappropriated amount to be refunded to me urgently and restore my faith in the values of your company…and the brand Hyundai. Kindly take this matter seriously otherwise negligence on your part bound me to take legal action.

Thanking you

Yours truly,

Megh Raj Goyal

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