[Resolved] Hyundai i20 Asta — 3rd year warranty of Hyundai Vehicles | |
From Prof. Dr. N. Murugesa Thanu, cell [protected] Principal, ACT College of Engineering & Technology, Nelvoy 603 107, Kanchi puram (Dt), TN To Hyundai Motor India Ltd. Phone:[protected] Fax:[protected] Marketing & Sales Headquarters, A-30, Mohan Co-operative Industrial Area Phase-1, Mathura Road New Delhi - 110044 REF: S[protected] dated11/08/2009 SUB: Requisition to consider the customer complaint- reg. Sir, I have purchased my i20 Asta (TN 19 Z 2234) from Susee Cars Pvt. Ltd, Velore through ready cash on 03/07/2009. As I paid the prescribed amount, I was given information that I will get the warranty for 3 years. But today (11/08/2009) I got an intimation from Hyundai Motor India Ltd that my i20 (VIN MALBB51BR9M066557) third year warranty is only up to 60 thousand kilo meters. But while collecting money, the dealer did not mention this kilometer condition. So as your valuable and value added customer, I am not fully satisfied about your new condition. So I wish to withdraw my 3rd year warranty. I request you to kindly return my money and implement your new rule to new customers and not to existing customers. Expecting your positive and early reply. Regarding this problem, I talked to the Mr. G Shankar, Senior Sales Manager, Susee Automobile Pvt Ltd, New By Pass road, Vellore 632012 (TN). He promised to inform this matter to Hyundai Motor India ltd. Marketing & Sales Headquarters, A-30, Mohan Co-operative Industrial Area Phase-1, Mathura Road New Delhi, office. I did not get any right solution and reply from his end. And I dialed to[protected],[protected] and told my problem to customer care executives to register this complaint. Could you please consider my request and give a solution to my problem. Thanking you Yours sincerely (Dr. N.M. Thanu) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Before collecting money, Hundai dealer promised 3rd year extended warranty for the car i20 asta. After collecting money from the customer, certificate says 3rd year warranty only upto 60, 000 KM.
Is it Hundai company dealer mistake or company mistake
Is it Hundai company dealer mistake or company mistake
Hyundai i20 Asta — requisition for Demo CD of i20 Asta :- reg.
FromDr. N. Murugesa Thanu, [protected]@rediffmail.com [protected]
Principal,
ACT College of Engineering & Technology,
Nelvoy, Chennai 603107.
To
The Hyundai Motor India Ltd.,
Marketing & Sales Headquarters,
A-30, Mohan Co-operative Industrial Area Phase-1,
Mathura Road, New Delhi - 110044
SUB : requisition for Demo CD of i20 Asta :- reg.
Sir,
Greetings from A.C.T. College of Engineering & Technology, Chennai.
When Mr. Udayakumar, Sales Manager of Susee Cars Pvt Ltd, Vellore (TN) collected money for my Hyundai i20 ASTA on 4th July 2009 from my office, he promised to give the Demo CD along with the delivery of the vehicle. But now 2 months over. I dialed number of times to that dealer and talked. But they did not give it upto now. So I request you to kindly make arrangements to get it as early as possible.
Thanking You,
Yours sincerely
Dr. N. Murugesa Thanu
i clearly say its customer fault, in 3rd year warranty they have prescribed the kilometers in the brochure, he must have studied before applying it, also as a wellknown college principal he should go through all words before buying, its sad to be like this. any how the Hyundai peoples must solve this for Customer satisfaction.
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i20 Asta Hyundai Car — 3rd year warranty
by paying right amount I got 3rd year warranty certificate for my Hundai i20 Asta Car. After a month Hundai company send another cerificate stating that 3rd year warranty is applicable upto 60, 000 Km. Are you belive this?