[Resolved]  Hyundai i20 — Worst Product/Service

Address:Indore, Madhya Pradesh

I bought i20 in december 2010 and it was running smooth like butter before I gave it for the first service.
All the guys at Harsh Automobiles,Indore service center are blady and are not versed

with the features of car.Even their MD is a highly unskilled and unprofssional person who has banged the drivability of my car and who never checks the car before delivering to the customer.
Immediately after service,the car lost its smoothness and there started coming the noise and some weird sensation from the front two tyresup to the steering but there had been nobody to hear me.
I think Hyundai has the worst service network and they don’t know that they have to train the people in their service centers.
I had been calling to their call centers but no help.The call center guys are simply the dumbs you would ever come across who keep on promising that I'd get a call from local dealer which I never got.They always make fake promises and commitments.
I’ve a Maruti and a Honda car and their service is much much better than hyundai.
The MD in the service center does not know what features are in the car and he keeps on testing with no head and tail.Last week when I took the car to service center,they dropped the key of my car in gutter and as a result I could not enter in my car and got late for office.After lot of discussion,they agreed to change the lock and ultimately put the new lock in the car.Now today,my AVN system has stopped working for no reason and touch screen panel is also not working.Microphone in bluetooth is s poor that the person at the other end calling me,can't hear my voice.
I had gone through lot of mental trauma and pain and feel like exploding my car and have decided not to buy Hyundai car again ever in my life but would leave no stone unturned to sue them.
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Aug 13, 2020
Complaint marked as Resolved 
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car No is MH-12 GK-6432 (i20 magna 1.2)
mar 24- reverse gair, bearing ring, engine damage-car return date is may 6
20 may- oil pump leakage, worring ring damage car return date is 20 may
21 may- oil pump leakage car return date is 24 may
but now it will take double petrol as compare to other i20
hi vikas, you are write, the hyundai i20 DL2CAE9333 which i purchased was a drinking machine. It drank petrol. The worst part was its airconditioner. The compress bursted thrice. The service workshop of M/s. Hans Hyundai, Naraina Vihar, New Delhi could not diagnose the fault. Even their mechanics did not knew how to open the fuse box of i20. They finally open it with the help of diagram chart. I agree with you, hyundai people are cheaters and their service stations are much worse than road side mechanics.

Manoj Kumar

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