Hyundai Motor India Ltd. — Extended Warranty Not Honored

Address:Ahmedabad, Gujarat

Dear sir,
I have an i10 magna model with an extended warranty whose scanned certificates with terms & conditions I have attached with the mail. The car had a problem with its rear wheel bearing and needed it to be replaced. But the concept hyundai, Narol, Ahmedabad. said the same is not covered under warranty and only engine and gear box are covered. But one look at the T&C of the certificate tells us that it is not the case. I have also a mail from concept hyundai saying the same thing and denying the warranty being applicable on the bearing and even saying that I was offered 50% discount which I was not.
So, please, Take the corrective actions as this is very inconvenient for me and very shady business practices on behalf of concept hyundai as the warranty clearly covers both parts and labour for the bearing.


Maya Ramesh Agarwal
Regd. no. of car: GJ1-KC-4255
VIN NO. MALAM51BLAM563213
PH: [protected]
E-MAIL: [protected]@gmail.com
Images:
1- http://imageshack.us/photo/my-images/210/dsc00003nl.jpg/
2- http://imageshack.us/photo/my-images/696/dsc00001ka.jpg/
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Hyundai Motor India Ltd. — Emergency Road Service

Dear Sir,
This is with reference to break down Clutch Plate due to which my car Getz Prime was not at all in running condition. I Called the service center and next day the Pick up vehicle arrived and took my vehicle to the service center(around 3KM distance).

What disappointed me after repairing the car is the charges of picking up my vehicle was beyond my expectation. They charged Rs. 1500.00 for picking my car for a distance of 3KM. Please suggest what do i need to do so that the same happend to other consumer as well as myself.

Service Center name : KIM Hyundai. Shillong

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