[Resolved] Hyundai — Pls Dont Buy Fluidic Verna - DEFECTIVE CAR | |||
I am sharing my personal experience with Hyundai Verna Fludic, just want to caution others to refrain from this company Pls Dear Mr.Enayathullah, With reference to the trail of communication, for last 4.5 months have been running pillar to post to get the genuine manufacturing defect rectified by Hyundai, I fail to understand why it has taken 4 months for a simple parts to reach India from Korea, despite the fact I have spent Rs.16,000 to replace the entire clutch even though it is a genuine manufacturing defect, just for my conveniance. Unfortunately I regret in buying this car, for your information a similar problem has been experienced in Ambala and Delhi which is under trial, I would like to understand what the AQL standards of Hyundai Last 4 months have undergone deep trauma and miserable experience leading to Joint and knee pain because of driving a Road unworthy car with manufacturing defects for which my medical expenses has gone up around Rs.55,000 If my problem is not been fixed in next 7 days, I would be forced to escalate this to highest quantum, in serving a legal notice to Mr. B.S.Seo, Managing Director, perhaps don’t consider this as arm twisting but will certainly try and do whatever it takes to delist with Register of Companies. It is a strange that Hyundai as a company has no traces in the Web for Customer Complaints or could find any Ombudsman or Nodal officer, I am deeply ashamed in patronizing Hyundai which does not have consumer centric values nor Quality. Thanks and Regards, Rabi Jayakumar [protected] rabi.[protected]@gmail.com From: Rabi Jayakumar <rabi.[protected]@gmail.com> Date: Thu, Dec 27, 2012 at 10:49 AM Subject: Re: Your Hyundai New Verna TN18J8106 To: [protected]@kunhyundai.com Cc: [protected]@kunhyundai.com, [protected]@kunhyundai.com, [protected]@kunhyundai.com Thanks Poornima, I appreciate this mail, I'm confident Mr.Enayathullah will do what ever it takes to fix this for me. I am actually holding it within just because of him. Would be great if this is done by next week. Thanks and Regards Rabi Jayakumar Sent from my HTC From: <[protected]@kunhyundai.com> Date: Thu, Dec 27, 2012 at 10:31 AM Subject: Your Hyundai New Verna TN18J8106 To: rabi.[protected]@gmail.com Cc: [protected]@kunhyundai.com, [protected]@kunhyundai.com, [protected]@kunhyundai.com Ref: CC/PSF/AMBT/43/10/2012 Dear Mr.Rabi Jaya Kumar, This has the reference to your feedback expressed to the undersigned towards post service followup call on 30.11.12 and subsequent telecon our Service Advisor, Mr. Gajendran from Ambattur Service Centre had with you on the subject. From the telecon, we note that Mr. Gajendran had intimated to you that concern part is expected in a week's time to resolve the reported issue. We assure you that we would intimate to you on the status of availability ASAP and would do the needful. Hence, we request you to kindly bear with the inconvenience caused for the time being. Should you need any assistance, pls contact our Customer Care Manager, Mr.A.K.Ranganathan on[protected] or our Service Manager, Mr.Enayathullah on[protected]. Regards, S.Poornima, Customer Care Executive. From: <[protected]@kunhyundai.com> Date: Mon, Nov 5, 2012 at 2:55 PM Subject: Your Hyundai New Verna TN18J8106 To: rabi.[protected]@gmail.com Cc: [protected]@kunhyundai.com, [protected]@kunhyundai.com, [protected]@kunhyundai.com Dear Mr. Rabi Jaya Kumar, This has the reference to the telecon had with you by our Customer Care Executive on 27/10/2012 and the subsequent telecon had with you by our Service Manager, Mr.Enayathullah from Ambattur Service Centre on the subject. From the telecon, we note that Mr.Enayathullah had intimated to you that concern part.If part arrived ASAP to resolve the reported issue. We assure you that we would intimate to you on the status of availability ASAP and would do the needful. Hence, we request you to kindly bear with the inconvenience caused for the time being. Should there be any assistance, pls contact our Customer Care Manager, Mr. Ranganathan on[protected] and our Service Manager, Mr.enayathullah @[protected]. Assuring you of the best service at all the time. Regards, K. Sheeba ANita, Customer Care Executive From: <rabi.[protected]@gmail.com> Date: Tue, Oct 9, 2012 at 9:16 AM Subject: RE: You Hyundai New Verna TN18J8106 To: [protected]@kunhyundai.com Cc: [protected]@kunhyundai.com Dear Deepika, I completly understand your internal, but as a consumer i am loosing heavily the entire efficiecy of the car has dropped i am sheding intrest to drive this vechile which has sheer manufaturing defect. importantly even the drop in mileage is killing. Would urge to set this right ASAP. Thanks, Rabi Jayakumar From: <[protected]@kunhyundai.com> Date: Sat, Oct 6, 2012 at 2:11 PM Subject: You Hyundai New Verna TN18J8106 To: rabi.[protected]@gmail.com Cc: [protected]@kunhyundai.com Dear Sir, This has the reference to the telecon had with you by our Customer Care Executive on 18/09/2012 and the subsequent telecon had with you by our Service Advisor, Mr.Saravanan from Ambattur Service Centre on the subject. From the telecon, we note that Mr.Saravanan had intimated to you that concern part.If part arrived ASAP to resolve the reported issue. We assure you that we would intimate to you on the status of availability ASAP and would do the needful. Hence, we request you to kindly bear with the inconvenience caused for the time being. Should there be any assistance, pls contact our Service Manager, Mr.enayathullah @[protected]. Assuring you of the best service at all the time. Regards, R.Deepika, Customer Care Executive Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
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DO NOT START CAR
Thank you for sharing your experience. The the brand has become such a let down after the U.S Environmental Protection Agency (EPA) discovered that hyundai has been misleading the mileage of their cars Elantra and Accent which are also available in India !
http://www.indianexpress.com/news/consumers-less-willing-to-buy-hyundai/1034660/
http://www.indianexpress.com/news/consumers-less-willing-to-buy-hyundai/1034660/
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