[Resolved] Hyundai Santro Xing — Transparency on detials while selling the car | |
Hi I have purchased a Santro Xing from DSC Hyundai lastweek and found they dont tell the car price and offer details transparently. They have told me a price and I have agreed and paid. Later they called me and told there is still Rs 2500 to be paid. Then I explained to them how it tallied. Immediatley they wanted me to buy the reote key as an accessory and it costs Rs 3500/. First day they did not want me to buy this an accessory. But I agreed to buy this as I felt it is needed. But when I enquired about the price it costed only Rs2500 and these guys cheated. Also I found that they also give this keyless entry as an offer to the customer. Since they felt they wanted Rs 2500 more they wanted me to buy this and compensate this. Also when I booked the car with Rs 10000/- they did not give me a quote or something to say howmuch remaining I have to pay. I do not know why corporates like these companies are not transparent and try to cheat the customer. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 98 7356 4645
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
Hyundai Santro Xing — NOT SATISFIED EVEN AFTER USING FOR 2.5 YRS
I OWN A HYUNDAI SANTRO XING CAR,MH-02BD-0539.I BOUGHT IT FROM JAY BHARAT AUTOMOBILES (DADAR-PRABHADEVI)ALMOST 30 MONTHS BACK.
IT IS NOT THAT JAY BHARAT PEOPLE ARE NOT RESPONDING TO MY COMPLAIN, BUT PREFERRED TO MAKE IT THIS WAY.
AT THE TIME OF BOOKING THE CAR, I WAS BEING TOLD,THE CAR WOULD GIVE MILEAGE APPROX 12KM PER LT NON A/C IN CITY.
BUT SINCE THE DAY I HAVE PURCHASED MY CAR, I HAVEN'T GOT THE MILEAGE, MORE THAN 8KM PER LT.
I HAD SENT MY CAR TO THE SERVICE CENTER OF HYUNDAI @ COTTON GREEN DURING THE SERVICE TERM,THERE THEY CHECKED IT THEIR WAY, BUT TILL I REMEMBER,THEY COULDN'T SUCCEED. WE HAVE ALSO TRIED IT IT DOING IT THE SAME WAY THEY TOLD,( FUEL UP THE TALK, DRIVE THE CAR APPROXIMATE 30KM TO 40 KM, AND AGAIN FUEL UP THE TANK, THE AMOUNT OF PETROL CONSUMED DIVIDED BY THE NUMBER OF KM COVERED),
BUT I AM SORRY TO SAY, IT NEVER WENT ABOVE 8KM NON A/C.
2ND COMPLAINT IS OF MY CAR BATTERY. I HAVE PURCHASED THIS CAR FOR MY PERSONAL USE, SOMETIMES I DRIVE EVERY ALTERNATE DAY,AND SOMETIMES I DRIVE ONCE A WEEK OR ONCE EVERY 10 DAYS.
MY QUESTION IS, IF I START THE VEHICLE AFTER A GAP OF 10 DAYS, IT WON'T START ( APPLICABLE IN EXTREME CONDITIONS,ONLY DURING MUMBAI WINTERS, I REPEAT MUMBAI WINTERS, WHERE THE AVG MIN TEMP HAVEN'T BEEN LESS THAN 15 DEGREE). BUT WHAT IF, MY CAR IS NOT GETTING STARTED, IF I HAD A GAP OF 10 DAYS, BUT IT IS DURING SUMMER, TO BE MORE SPECIFIC , IN THE MONTH OF MARCH OR APRIL???
I ASKED YOU BECAUSE, IN THE MONTH OF MARCH, MY CAR REFUSED TO GET STARTED BECAUSE I HAD A GAP OF 10 DAYS, AND I HAD TO CALL THE T.V.S SERVICE PROVIDERS AND START MY CAR, BECAUSE I AM AN ANNUAL MEMBER OF T.V.S . PRIOR KNOWN AS "FAST TRACK".
MY CAR IS JUST 30 MTHS OLD,AND WHAT ALL IS HAPPENING, IT SHOULDN'T HAPPEN TO JUST 30MTH OLD CAR, MY SILENCE HAS REACHED ITS TOLL.
I DO NOT WANT TO TELL THIS, BUT I HAVE TO.
IF NO ACTION IS BEING TAKEN FROM THE JAY BHARAT ASSOCIATES, I WON'T GO TO COURT.
RATHER, I HAVE MY FRIENDS, WORKING IN "ET NOW", "NETWORK 18", PLEASE LET ME KNOW IF YOU IN NEED OF MORE BIGGER NAMES THAN THESE TWO GIANT NEWS AGENCIES.
I KINDLY ADVICE YOU TO PLEASE FORWARD MY COMPLAIN TO THE RELIABLE SOURCES.
AND I AM EAGERLY AWAITING YOUR REVERT.
YOU CAN CALL ME ANY TIME FOR ANY KIND OF ASSISTANCE.
THANK YOU
RAVI MOTILAL LUNIA
+91-[protected]