[Resolved]  Hyundai Verna — Coolant water leak and change of engine head / gasket

Address:

Chennai, Tamil Nadu

I am a passionate Hyundai Fan - having had an Accent for over 6 years and been with a Verna now for over 4 years having done some 30000 kms. Vehicles have always gone to Kun Hyndai - Kottivakkam, and having also enjoyed good service of their Emergency Services, I give good rating to Hyundai ....and in fact, put them on par with Maruti Suzuki. I on my side is a very careful and a passionate driver - do not even believe in hiring a driver [for my high level in an organization] for fear of all drivers riding on the clutch, lying 150 degrees on the driver seat and listen to music and just doing everything to ripping off a good vehicle [because they do not own it - but only drive!]

Just the otherday, while doing a Tambaram - Manapakkam drive [about 16 kms drive] on the bypass road, returning close to the Porur bridge, I observed the AC not being effective at about 4 pm. I immediately brought the glasses down. I heard a wierd whirring noise --- only on car acceleration. That is when I found the car having heated up - the meter also had peaked and showed 'H'.

Immediately I pulled and parked the Verna on the side, also switched off the engine. Slowly, after some hours after cooling, I brought the vehicle to the office parking bay [just 4 kms away] to leave the vehicle there [any intervention near the v busy tollbooth was a difficult thing]. The emergency vehicle came and hepled me out an hour later. They found that there was a coollant pipe leak that has caused the damage - even to the Engine Head ... and that change of Head / assembly and the gasket kit etc could be well into a spend of Rs 70000!

Is this an unfair / fair deal????---- am I being ripped off for no major fault of mine??? ...... I would like to take redress on Hyundai and the service team [who till now have been doing their best].