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my post paid airtel num [protected] using it from number of year n other numbers also from airtel but never get a connect at customer care . So tried to mail [protected]@airtelindia.com regarding my concern that c wrong charge of 15 rs as a hello tune change charge deducted from my a/c but the person responding to mail deactivated my hello tune service without even checking that i have paid an advance rental of rs 200 for a year an against that i called customer care from som othr number person asnwered my call just disconected .
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Dear Sir
I am Swastik das having mobile no:+91-[protected].I am a corporate postpaid Airtel user.For around 2days from now there is no incoming or outgoing to this number.So i called up CCE they esclated this issue to one o[censored] r manager.He told that, they haven't Received the customer subscription form or something like that also some times saying address verification issu..But Submission of my customer subscription done after that i got this number this is also verified by u r field representetive over there. Also one o[censored] r field Representative visited my office as well as my residence over there, Also i visited u r Customer Service Centres 2weeks ago.As u know I am a corporate user, each and every call is important to me and also after 48hours of complaining Customer care issue still not resolved.So Where is the Lacuna lies ?Either resolve this case as soon as possible or Disconnect this connection permanently because i am not in position to take any headache for this Postpaid connection.Currently i'M Staying at Puri(Orissa).U can reach me on Mobile number:+91-[protected].Any way I will register a compaint against you in the Consumer Forum for this negligence of yours if the issue will n't ressolve soon...
Thanks & Regard's
Swastik Das
Tata Elxsi Ltd, Kolkata
I am Swastik das having mobile no:+91-[protected].I am a corporate postpaid Airtel user.For around 2days from now there is no incoming or outgoing to this number.So i called up CCE they esclated this issue to one o[censored] r manager.He told that, they haven't Received the customer subscription form or something like that also some times saying address verification issu..But Submission of my customer subscription done after that i got this number this is also verified by u r field representetive over there. Also one o[censored] r field Representative visited my office as well as my residence over there, Also i visited u r Customer Service Centres 2weeks ago.As u know I am a corporate user, each and every call is important to me and also after 48hours of complaining Customer care issue still not resolved.So Where is the Lacuna lies ?Either resolve this case as soon as possible or Disconnect this connection permanently because i am not in position to take any headache for this Postpaid connection.Currently i'M Staying at Puri(Orissa).U can reach me on Mobile number:+91-[protected].Any way I will register a compaint against you in the Consumer Forum for this negligence of yours if the issue will n't ressolve soon...
Thanks & Regard's
Swastik Das
Tata Elxsi Ltd, Kolkata
my no.[protected] not sarves carkat
Dear Sir
I am facing a problem with an Airtel Connection. From 15th Jan 2010 so many caller tell me Mizanur Please check your Mobile.
I am used this no from 2006 Around 2 000 people contact me with this ([protected]) Number.
So Many times I have complain your 198 help line .On that time the Customer care Executive tell me it is a temp network problem it will be solved after Sometime.
From 10th Feb 2010 I have suffering very critical Situation with this Network Problem.
Last time complained on (198) Feb 20th Feb 8:20 P.M for Dropping or one way call Issue.
On that time Care Executive Says after 72 hrs it will be resolved.
Last night after 11 pm I called 198 for the Issue. And Request them Friend As like you I am a System Executive of a Private company Please solved the Issue. Due to Your Connection Problem I can t contact on my colleges.
Your Executive says it will be take around 3rd March 2010.
Then I told your Care Executive on 20th Feb Your staff said it would take 72 hrs.
I have used a call recorder so don t tell me lie.
If Possible please solve the Problem otherwise Disconnect my Phone Line.
I hope you will be loss a small time from your daily Program for translate my complain Solution Process.
With thanks Regards
Mizanur Rahaman
Mob-[protected] [protected]
I am facing a problem with an Airtel Connection. From 15th Jan 2010 so many caller tell me Mizanur Please check your Mobile.
I am used this no from 2006 Around 2 000 people contact me with this ([protected]) Number.
So Many times I have complain your 198 help line .On that time the Customer care Executive tell me it is a temp network problem it will be solved after Sometime.
From 10th Feb 2010 I have suffering very critical Situation with this Network Problem.
Last time complained on (198) Feb 20th Feb 8:20 P.M for Dropping or one way call Issue.
On that time Care Executive Says after 72 hrs it will be resolved.
Last night after 11 pm I called 198 for the Issue. And Request them Friend As like you I am a System Executive of a Private company Please solved the Issue. Due to Your Connection Problem I can t contact on my colleges.
Your Executive says it will be take around 3rd March 2010.
Then I told your Care Executive on 20th Feb Your staff said it would take 72 hrs.
I have used a call recorder so don t tell me lie.
If Possible please solve the Problem otherwise Disconnect my Phone Line.
I hope you will be loss a small time from your daily Program for translate my complain Solution Process.
With thanks Regards
Mizanur Rahaman
Mob-[protected] [protected]
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