Address: | Pune, Maharashtra |
I went into shock yesterday morning when I realized that my ICICI AMEX Credit Card was fraudulently used in online transaction for over SEK 14300 (Rs 1,20,000) which I have not authorized. They were 5 transactions on websites STRAWBERRYNET.com and www.TOYS R US.SE from 25th December 2012 to 27th December 2012. Most surprising thing is I have not removed that card from my locker since last 1.5 years and definitely nobody has accessed it. I only used that card on ICICI bill pay and once for recharging prepaid mobile that too from ICICI bank website.
Most surprising thing to note is ICICI did not send me email alert for the transactions for first 2 transactions; the first being of largest amount of SEK6095!!!
I have informed ICICI customer care to block the card and raised a dispute charges service request. Hope ICICI do not make me pay for these fradulent charges.
Thanks,
Ganesh Was this information helpful? |
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Regards,
ICICI Bank Customer Service Team