[Resolved] ICICI ATM — Did not give money

[Resolved] ICICI ATM — Did not give money

V Viswanath

Twice, the ATM did not disburse the money. When I contacted the customer service rep, they are saying that their records show successful transaction. So, they will not revert the transactions. How does one handle these guys who are robbing off people during daylight!! I am planning on closing all my accounts and my family accounts with this bank, because of teh poor customer service I received. There is no protocol or procedure that these guys follow when the ATM does not dispense money properly!! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Sanjeev Khanna

from Noida, Uttar Pradesh

Dear Sir / Madam,

On 30-03-10, I went to ICICI - ATM, Sector 63, Noida, at 2.10 pm to withdraw the cash amounting Rs.1000.00 through PNB card no.[protected] and transction particular is ATM/CWDR/S1CW4584/7599/[protected], after completing all the formalities from my side then in the last money has not come out. I complained to Bank Manager but he ignored me and told me to contact on [protected], there also on one responding.

You are requested to check your and refund my amount immediately. After confirmation from your side, I will forward my account number to you to transfer the same.

Thanks & Regards

Sanjeev Khanna
[protected]