[Resolved]  ICICI Bank — misguided and cheated

Address:

Ambala, Haryana

Sir, I am having a saving account with bank. in 2008 they changed some of their policies about which they didn't informed. in 2010 i got a message on my mobile which was already registered with them that my average quaterly balance is not sufficient and they will charge me for the same. when same day i approached the bank i was shocked to see that my balance which was near about 9000 was reduced to 3000 and on asking the reason they told that they deducted 8 quaterly charges from my account from 2008 to 2010 as the bank changed their policy, when i opened my account with them at that time minimum balance in saving account should be Rs 5000 but later in 2008 they made it to Rs 10000 about which they didn't contacted many of the customers and they approached the consumer cell and got back their amount. I am unable to reach them but heard about this site and contacted you. i was also cheated at the branch as they told me that i will get my money back but it will take time, but now the person who was dealing me(sumit) has been transfered and the branch manager is saying that he(sumit) can never comitt me for the refund, whereas sumit has taken applications from me twice for the same in the name of branch manager.