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Dear Mallika,
We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
Dear sir,
I got a car loan from icici Bank and on 22nd march 2015 I received a text message about my welcome kit is that "your welcome kit send on 21st march 2015 by local post and it will reach to you within 12 working days." but still not received welcome kit I called to agent about this he said that he don't know about status of my welcome kit. One thing I said that why you ICICI bank sent welcome kit by local post other than courier. So please reply me when and how I received my welcome kit.
Regards,
Ashish - [protected]
I got a car loan from icici Bank and on 22nd march 2015 I received a text message about my welcome kit is that "your welcome kit send on 21st march 2015 by local post and it will reach to you within 12 working days." but still not received welcome kit I called to agent about this he said that he don't know about status of my welcome kit. One thing I said that why you ICICI bank sent welcome kit by local post other than courier. So please reply me when and how I received my welcome kit.
Regards,
Ashish - [protected]
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ICICI Bank — Car loan - Incorrect amount financed
Hi,I recently bought a car worth 5.65 lakh. I took bank loan for 3.10 lakh at interest rate of 17.5 for a period of 4 years. After furnishing all the required details, i got my car and the car papers transferred to my name.
Even after paying the first EMI (Rs. 9, 528), i had still not received the welcome kit or the papers regarding the loan from the Bank. I called up my Agent and he always gave me reason that he was either busy or lost the document. I called up customer care and got a copy of my payment schedule.
The document says that the total amount financed is 3.26 lakh at interest rate of 18.58. When i called up the agent he said that Credit Facility Originating Charges (CFOC) of Rs. 4, 890.00 has been applied to the interest which increases the interest rate from 17.5 to 18.58, which made a little sense. When i ask about the discrepancy in amount financed he said that Total amount financed = 3.10 lakh + first month EMI (9, 528) + loan insurance premium charges (927) + additional charges, which is totally ridiculous.
I went to the main branch took the details manager who cleared this loan and had a tele-conf with him and the agent. The agent repeated the same thing and the manager just nodded that everything is correct and all numbers make sense.
Can someone explain me in details as to how this amount increased from 3.10 lack to 3.26 lakh?