[Resolved] ICICI Bank — ATM DECLINE CHARGES | |||
Hi, We are customers of ICICI bank since 2004. This is the first time I am forced to write a complaint about the bank. This is about the ATM Decline Charges levied by bank. While going thru the complaints by other people I found out that these charges are levied for grounds which are beyond an account holder's control. Going by this standard is it possible for a bank to coin weird reasons and start charging these lil amounts from the account holders?? Is there any regulations which restricts you from levying such charges which go unnoticed for a long time as in my case, I found out today that I have been charged Rs 28 three times for a withdrawl of Rs 5000 from my account on 2nd Nov 2011. Pls avoid adopting such ways to earn the money and spoil your reputation of being a hassle free bank. This instance has made me think of checking all my accounts with you thoroughly. Till today bank was not the one to be stealing money from your account. but as this shows it is........ Rgds, Ruchi Jolly Hoping for a quick redressal. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi,
We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
Hi Ruchi,
Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '3189234' in the subject line.
Regards,
ICICI Bank Customer Service Team
Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '3189234' in the subject line.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank — ATM DECLINING CHARGES
On 13th sept,2011 i tried to withdraw some amount from my saving account without checking the balance in my account. For that single declined transaction they charged me three times. As i don't know such type of charges are also there in this bank, i did not check my account till immediately. Day before yesterday only i came to know those three debits 28/- each for that single declined transaction.I think these charges are unfair and unethical and that too charging three times for a single mistake is really disgusting.
MY S/B A/C NO.[protected]
Debit charge id:ATMDEC CHG/09-08-11/5132/25ST3 (same id for all the three debits)
SAI NARAYANARAO BARATAM
[protected]