ICICI Bank — Service charge debited from Salary Account

Address:Bangalore, Karnataka

Respected Sir,
I have a salary account in ICICI Bank, Rajaji Nagar Branch (Bangalore) since last Feb 2010 With Account Number is:[protected]. On last week I used a cheque to withdraw Rs.3000 from ICICI Bank's Tezpur Branch (Assam). After debiting my account ICICI bank has charged Rs.165 for cash service charges from my account.
After talking to customer care executive he confirmed that the amount has debited for Cash Handling charges. But my question is How ICICIbank can debit service charge from a SALARY account?
Kindly help me to get proper reason for the same from ICICI Bank.
Thanking you.

Piku Adhikari
Bangalore.
Mob: [protected]
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Dear Piku,

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
I have been facing this issues every single day and have lost around 5000 Rs. this way.. For each and every Cash deposit ICICI is deducting Rs. 165 from it.. Why should i pay for cash deposit? It is bank's liability to charge it from depositors.. I cant ask for Rs. 165 from my clients.. The customer care is pathetic.. They have asked me to maintain 50k and it will be resolved but its always above 1 lakh so even then its not the solution. ICICI is pathetic..

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