[Resolved]  ICICI Bank — Wrong updation of my CIBIL by ICICI

Address:Bangalore, Karnataka

ICICI Bank wrongly updated my CIBIL with the amount outstanding in my name thus bringing my CIBIL Score down to 518. I filed a complaint with the Banking Ombudsman Bangalore(Complaint No.1447) and after that had many email communications from ICICI Bank saying that they would reverse the financial charges and take out the whole information from the CIBIL.

Since then 2 to 3 months have passed and now ICICI Bank does not respond to my emails and also phone calls. Banking Ombudsman to my surprise has closed the Complaint.

Please help as I am being denied loan everywhere and paying a price for which I am not respionsible. I would also like to claim compensation from ICICI Bank for going through all this for the past two years.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1488383" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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