[Resolved]  ICICI Bank — BRIBE FOR VERIFICATION OF CREDIT CARD

Address:New Delhi, Delhi

Its a matter of shame and embarrassment for such an prestigious organization like icici bank to have corruption in practise. One of their verification executive called me today and told me that he is verifying my given address in application form. I informed him that I am an government officer and now i am transferred to delhi. I asked me that whether I want a positive or negative verification report. I told him that I want it positive he can come and verify my new address. He told me that its not necessary and mere meeting with me will solve the purpose as he want to verify my identification proofs. I asked him the process he said me to meet at shahadara metro station. I asked him to come at my office in delhi which he said that its not allowed to them. As i needed the card I told him that I can meet him at vaishali metro station after office hours, to which he agreed. I reached at vaishali metro at 6 pm and waited for him for around 25 minutes. He came and asked my details and my id card which I showed to him. He recorded them in his notepad. Then I said him thank you and he asked me for favor in terms of money (500 INR). I strongly refused it and warned him that I am going to do complaint against him to bank. Then he in return threatened me that he will give a negative report and I wont be able to apply for card in next 6-8 months. I said its ok I will handle the issue. Due to this incident i am deeply hurt as i am a customer of ICICI Bank since last 10 years and this incident has deteriorated my faith in ICICI Bank as banker.
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist. Kindly refer '46108551' in the subject line.

Regards,
ICICI Bank Customer Service Team

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