[Resolved]  ICICI Bank — Fraud smsNcash feature

Yes, I also faced similar problem. ICICI bank did not check the system properly before it is making the feature live. The smsNcash system is utter failure, the money to whom I sent is unable to disperse the amount from the ATM and when I try to cancel the payment it is not displayed either in active / or withdrawn / or in Cancel. But the money is deducted from my account including service charge. If the mony is not withdrawn it should be listed under ACTIVE or if it is withdrawn it should be listed under WITHDRAWN or it is cancelled it should be listed under CANCEL, but no where it is listed. Where is my money??????

Guys beware. do not use smsNcash

yes I do agree with you.I also a victim of ICICI's brutal customer behaviours. This is the worst bank and I expect all Indians to understand the profit motive of this bank. Mrs. Chanda Kochar is getting massive salary by looting its poor customers like farmers and private sector employees. We Indians to understand the cheating behind this and should act against this united. I strongly disagree with RBI that they have control over all the banks in India. Finance minister to act very immediately against the brutal looting by ICICI bank in the way of Cheque book charge, Cheq bouncing charge, Debit card charge, etc etc..

I have used their sms n cash facility many times and i found it very helping. Also they are charging a very nominal service charge for the same. Never have i experienced any errors regarding the facility.

I had made the transaction through smsncash but payee is unable to receive the cash. Message appearing as Transaction blocked. it is very surprised that even my account has got deducted.

Dear Customer (Syed),

We would like to understand your feedback better. Please write to write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '141532' in subject line.

Regards,
ICICI Bank Customer Service Team

Dear Mr.Bapu,

We are sorry for the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
Refer '141532_aaad' in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Mr. Joe,

Thank you for your kind words. Happy Banking.

Regards,
ICICI Bank Customer Service Team