[Resolved]  ICICI Bank — Online Fund Transfer

Dear Sir/ Madam,
This is in referance with my communication with ICICI bank customer care center. Request IDs are: 1) 'ICICICARE=[protected]' level1complaint/ Savings Account
2) 'ICICICARE=[protected]' Fund Transfer

Complaint in brief is:
Mistakenly I had transferred money (RS. 2210.00) to Mr. Vishal Kulkarni- Account No:[protected] on 11-Oct-2008.
I had also given a written application to revert this transaction at Bund garden office branch (dated 26-Oct-2008).
In spite of following several times with the bank; I am getting the same answer: " We have sent an authority letter to concerned person to deduct his account, Once we get the authorization letter the transaction shall be reversed."
I am unable to understand why bank is taking so much time to complete this process. For e. g. Bank manages to send a forgotten password to it's customer within a weeks time or so...In my case considering the communication to be two way and giving some buffer perod of 1-2 weeks the process should have completed by this time.
Moreovere bank is not updating me on the current status.
I think bank is not taking this issue seriously.
I request your help to resolve this matter as early as possible.