[Resolved] ICICI Bank — Credit card deactivation problem | |
I, Lalitha Prathima was issued a credit card of ICICI in 2007 Oct.However till date i have never used it . But the bank has included a healthy policy of 7000/- aprrox along with the credit card without my consent.I came to know about it and cancelled the policy in April.So the amount was refunded back to the credit card.Later I have requested for credit card cancellation . I got a mail informing credit card has been cancelled . But recently i came to my notice that it was not cancelled instead permanently deactivated and credit card is being billed .Now they say me to pay a minimum amount of 10, 000 to clear the outstanding amount and cancel the credit card which I have never used . Please kindly help me with a solution . Thanks and Regards, Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
DEAR SIR/MADAM I WANT TO DEACTIVATE MY CREDIT CARD AS FROM LAST MANY TIME I SUFFER FROM EXTRA CHARGES ON MY CREDIT CARD MY NO IS [protected] WAITING FOR YOUR CALL
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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IN JANURAY I HAD REQUESTED TO CLOSE MY CREDIT CARD WITH THE AMOUNT STTELED FOR 34000/- AFTER THAT I RECIEVED NUMBER OF CALLS I WAS TOLD PLEASE PAY MINIMUM AMOUNT U WUILL RECIEVE A LETTEROF SETTLEMENT I PAID BUT NO LETTER CAME THEN I STARTED GETTING CALLS AGIN THIS TIME FROM GUNDAS TURNING MAJNUS ON THE PHONE FLIRTINGB ETC... I AGAIN GOT A CALL TO PAY MY AMOUNT I SAID I WANT TO PAY BUT WHOM SHAL I PAY THEY SAY YOUR REQUEST WAS NOT FORWARDED SOMEBODY IN THE CUSTOMER CARE FOOLED U .PLEASEE PAY 5000 CASH AND U WILL RECIEVE THE LETTER OF SETTLEMENT IN 3 DAYS TIME I GAVE CASH TILL DATE I HAVE NOT RECIEVED ANY SETTLEMENT LETETTER .
AND NOT LAST BUT THE LEAST THIS MONTH 2600/- RS WAS SLASHED FROM MY SAVING ACCOUNT WHO GAVE U THE AUTHORITY TO TOUCH MY ACCOUNT FROM WHERE DID U GET THE GO AHEAD TO TOUCH MY ACCOUNT HOW CAN U DARE TO TOUCH MY ACCOUNT. THAT MEANS MY MONEY IS NOT SAFE IN YOUR BANK???????????????????
WHEN I WANT TO PAY MY SETTLEMENT AMMOUNT WHICH IS NOW 24400/- WHY R U NOT LETTEING ME PAY AND GET RID OF THIS CREDIT CARDS VICIOUS TRAP AND SICK CYCLE...A TOTAL FRAUD.