[Resolved]  ICICI Bank — Poor response from customer care

Hi,

My issue is pending since more than 2.5 months and has not been resovlved despite of several dates commited by customer care and ICICI bank managers. Need to have contact details of banks top officials. Can some one provide me the mail ID of Mr KV Kamath or MS Chanda D Kochar.

Thanks
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,

I was having a credit card No.[protected] till 31.03.09 and which I have not renewed.I have used that only 2-3 times in total period for which I have paid the spot itself.Unfortunetly still every month around Rs.4000 is being debited by your bank against transection with this above credit card.This deduction is being done without my prior consent.This a serious matter of cheating hence involvement of a senior person is required urgently.As per ICICI I have around Rs.38000 balance as outstanding which is impossible since I have not used the card.
Kindly look into the matter and stop deductions with immediate effect.

Regards.

Lokesh Kachole
I am an ICICI Platinum Cr.Card Holder Two month before my Cr.Card Points
are change to I Mint Card

But I don't receive my card still now, I speak to your customer care
person several time( Complaints No :877276) they are told with in 7 days
other time within 5days, now around 5 months are passed still I don't
receive my card.
Hi

I have applied for salary account and icici agent has collected docs on 5th sep and when i confirmed about docs says all thing have been done and it will take 4 working day.but on 11th when i got that my account didnt open till date have called customer care they again told it will take 4 working day after that i have call again after 4 days says it will take again 4 working days after that i have recived call to confirm my company name i have confirmed aftr 2 days one of account manager calld to confirm again company name says he will check the status then get back to me but now i am still waiting to acitvate my account but didnt get any confirmation.

Account num[protected]
request num[protected]

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