ICICI Bank — wrong information to customers

Hi,
My brother and I were doing shares trading through ICICIdirect.com. We did short selling L&T shares in F&O at Rs.950/-. After election results, the stock market raised to higher. L&T share rose to Rs. 1440/. The next day it came down to around Rs.1380/-. Therefore, we thought wait for some more time. We received a call from ICICI that it was better to square off the share because it would go further up. So I squared it off it at Rs. 1350/- . But that share came down to Rs. 1225/. I got loss of Rs. 50000 /- due to mislead information by ICICIdirect.com. Not only this, I observed whenever we want to buy or sell shares in peak time the site will be down.
So I request you all don’t believe in the information provided by ICICIdirect.com and the site too. I thougt atleast some people would be saved by this information.

Regards,
Siva Rama Krushna,
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Dear Mr. Siva,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Online Trading’ as the subject line. Request you to provide the relevant details of your demat account, along with your full name and current contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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