[Resolved]  ICICI Bank — ISSUED FAKE SETTLEMENT LETTER

RESPECTED
SIR / MADAM,

THIS IS WITH CONCERN WITH MY CREDIT CARD NO# [protected] IN THE NAME OF RAJNEESH KUMAR SINGH R/O C-3/109-B, M.I.G, FLATS LAWRENCE ROAD, NEW DELHI-110035.IN THE YEAR OF 2004 ICICI HAS DISPATCHED ME A CREDIT CARD OF ABOVE NO. AT OF OFF. ADDRESS WHICH IS A-2, UDYOG NAGAR, INDUSTRIAL AREA, PEERAGARHI CHOWK, NEW DELHI. I HAVE REGULER USER OF ICICI CARD AND MAKE PAYMENTS ON THE DUE DATES.BUT IN THE 2005, I HAVE RESIGN. THE JOB AND MAKE A NEW JOB OTHER ADDRESS. SO I HAD CALL TO ICICI CUSTUMER CARE TO REQUEST TO CHANGE MY CORRESPONDENCE ADDRESS TO MY PERMANENT ADDRESS( MY RESIDENCE) SO THAT I MAKE PAYMENTS ON REGULAR DUE DATES, BUT AFTER COUNTLESS REQUEST THEY ARE NOT LISTEN TO ME REGARDING MY CONCERN. AND THEY SEND THEIR STATEMENT ON PREVIOS OFF. ADDRESS WHICH I HAVE NOT RECEIVED. I HAVE REQUSET TO ICICI PEOPLE PLS SEND MY MONTHLY STATEMENT SO THAT I HAVE MAKE PAYMENT AND AVOID TO GIVE LATE PAYMENTS AND OTHER CHARGES. BUT THEY REFUSE TO GIVE ANY STATEMENT. IN THE MEAN TIME I HAD RECEIVED A CALL FROM SOME ICICI RECOVERY AGENCY AND USES ABUSE LANGUAGES & THREAT CALL AT MY RESI NO.THEY SAID MAKE PAYMENT OR WE'LL SEE YOU.THEN I'LL GIVE SOME SOME PAYMENTS TO HIM ABOUT RS.730/- AGAINST MY CREDIT CARD NO. AFTER SOME THEY HAVE BLOCKED MY ICICI A/C NO.[protected]. AND DEBIT OF RS. 5000/- AGAIN MY CREDIT CARD A/C. I HAVE REQUEST TO BANK PEOPLE ON WHICH THEY HAVE BLOCK SB A/C AND DEBITED SUCH A AMOUNT? I AM HELPLESS AGAINST THEIR RULES & REGULATIONS. LATER ON IN THE MONTH OF JAN-2009 AGAIN SOME ONE CALL ME ON BEHALF OF RECOVERY DEPTT. TO SETTELE MY CREDIT CARD A/C. THEY HAD OFFER TO SETTLE MY A/C IN TWO E.M.I OF EACH RS.5000/-(FIVE THOUSAND ONLY). AFTER LONG DISSCUSSION AND PRESSURE OF AGENCY I AGGRE TO EXCEPT THEIR CONDITION TO PAY IN TWO E.M.I. BEFORE SETTELMENT I HAD ASKED FOR SETTELMENT IN ADVANCE. LATER ON THEY ISSUED A SETTELMENT LETTER REF.:- ICNO1DEL/022009/496/FWO DATED FEB -02-2009 TO ME WHICH IS CLEARLY MENTIONED REPAYMNETS PLAN IS IN TWO MONTH. I'ST E.M.I PAID ON[protected] AND SECOND WHICH I HAD PAID IN THE MONTH OF MARCH DATED[protected]. AFTER PAID THE BOTH OF E.M.I. THEY AGAIN DEMANDING ME THE 16500/- AGAINST CREDIT CARD A/C. THEY SAID SETTLEMENT IS NOT DONE IN OUR RECORD PLS PAY ABOVE AMOUNT ON URGENT BASIS. SIR, I HAVE RETAIN A ORIGINAL COPY OF SEYTTELMENT LETTER AND COPY PAID EMI RECIPT.PLS MAKE AGAINST STARIGHT ACTION TO ICICI BANK LTD.( CREDIT CARD DIVISION)

REGDS,
RAJNEESH KUMAR SINGH
R/O C-3/109-B, M.I.G, FLATS
LAWRENCE ROAD
NEW DELHI-110035
Mb:-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI — Not issuing appropriate letter

I have taken a Home Loan from ICICI Bank Ltd., Pune in June-2006. Now I want to shift my housing loan from ICICI to other bank. The loan taking over bank is requesting for a letter from ICICI stating that on receipt of the full and final fore closure amount and other dues, ICICI should hand over the documents directly to the other bank representative and not to the customer. But ICICI is refusing for such a letter. Although it has emailed me a mail stating that in case of Balance Transfer, ICICI will hand over the documents directly to the other bank representative. However the mail hold no value to the other bank as it has no validity.

I have requested ICICI many times for such a letter but all in vain. I would like to know whether ICICI's refusing to such a kind of letter, when other bank and Housing finance institutions are giving such a letter, is valid or not?

If it is valid, how can I convince the taking over bank to consider this case and allow me to shift over the loan.

MIG industries — statement

Dear Sir/Mam,

I frquently lounches the complaint regarding your statement.

I didn't recieved your credit card.

when the card is deliver from you that time i refuse the card delivery because of the name on the card is not correct.

So i am sent the same card to you.

After that time to time I am complating the same thing.

But no response from your end.

I didn't have your card but through sms your statements are regularly received.

So please confirm me the status of the same.

Regards,

Kamlesh Pagar
Yes you werer correct!

But i guess i was lucky enough. I have also planed to do balance transfer & requested the same letter but they (ICICI Home Finace Dept - Vashi) refused to give.

Then i went in ICICI Home finace Co ltd office which in Ghatkopar (there are 4 to 5 in mumbai) & they have given me the letter as per taking over banks request.

I hope every one should approch now to the main banch you will be less frustrated.

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