Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14249
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1116

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachin janghel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closure of recurring deposit

closure of recurring deposit

one of my recurring deposit was matured and was supposed to get debited in my saving bank account on 18 April 09, i waited for some day after 18th april hoping it will be done however it was never done. When i checked with ICICI customer care they informed that money is with icici bank and than i place a request to debit the amount in my icici account. I was promised it will be done in 1 working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akshata
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am being charged even after the card has been discontinued

Dear Sir/ Ma'am,

My Name is Miss Akshata R Chettiar, I had been a customer with ICICI Credit Cards, I had made my first purchase in June 2007, the purchase was made for 5647, from Richie Rich Shop in Vasai West, and I had also taken membership with Real Player, and since then my problems have begun. As i could not pay the whole amount at a time i kept paying minimum amount and also did make a lump sum amount payment....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ramesh Babu Degala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered to wrong people three times continuously

I don't know what is wrong with this Express IT courier. They delivered my courier (Internet Banking Password) from ICICI Bank to wrong people though the address mentioned on the courier was correct. I am really astonished at this inefficient service. WHY ICICI BANK STILL KEEPS THESE KIND OF COURIER COMPANIES AS SERVICE PROVIDERS?

Here, more than Express IT, ICICI Bank is losing its reliability and trust of its customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit chakraborty
from Chennai, Tamil Nadu
Report
Copy

False Statement and miss representation of Outstanding Balance

Hi all,

I don't have to tell how unethical ICICI Bank is. And our judicial system is such that such banks are growing more confident day by day. I deposited a cheque against my balance to be paid after few days. I got a call that they didn't received any amount and that due date is near so I am requested to pay before that date. I knew it was a case of misplaced cheque so I blocked that cheque and deposited another...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anup Sinha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank robs off my money

ICICI Bank Complaints - Bank robs off my money

Hi,
I have a salary account with ICICI bank. It is a visa card.
On 4th April - 09, Saturday i tried to withdraw money in SBI ATM. Initially i tried for Rs. 6000. But, it did not go through. It said transaction declined. Then, i again tried for Rs. 6000. Even that dint not go through. All the two transactions got declined. The ATM did not give any money. The next...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandreshwar Shitanshu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issued Credit Card on My name without My knowledge

Hi All,

I have never received any card from Centurion Bank of Punjab ( Now ICICI Bank) but the ICICI people have called me several time and came to my house to collect the payment. I got a mail from the ICICI bank stating as below which includes my reply to them.





Hi Prasad,
I have already informed your executives about the payment due. See the first thing is i have never...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Manu Raj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without my concent Health Card amount deducted from my Credit Card

Sir,
My ICICI HP Credit Card No [protected] since 5 months I am receiving Statements to my residence or to my e mail without my nowledge they have deducted Health Card annual fee which I now when they sent me the details to my residence. The ICICI Bank is trining a Big cheating gang over telephone like customer care their they fix all card holders with their conning training ie what first told me is for health card that first...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biru65
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges of Rs. 827 every quarter made when balance fell to 14,900; Not disclosed

BEWARE OF ICICI, NRI Customers, NRE Savings A/c - dont invest your moeny. ICICI Account holders be CAREFUL
It took more than 6 weeks to open/ activate NRE A/C; Internet password took another 6 weeks after making lot of calls while in India in August 2008 visit. What an awful experience?

You can not remit/ deposit check by mail in USA. Did you know that?
Have you visited the NRI internet banking? You can not browse...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RAJA GOPAL REDDY K
from Bengaluru, Karnataka
Report
Copy

RECOVERY OF QAB CHARGES

Respected sir

I am to submit that I am having SB account bearing No.[protected] in ICICI Bank, Tirupati.Chittoor District, Andhra Pradesh.

In this connection I am to submit that while issuing me a ATM card. The above said ATM Division has promised to keep " 0 " balance. I have been made many transactions since 2004. But unfortunately I noticed in the year 2008 that an amount of Rupees above One Thousand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramana
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Squeezing the blood of House loan customers

ICICI squeezing the blood of house loans customer - the facts are here

i took house loan of 1800000 in aug 2005 at 7.5% interest rate, soon the interest have been increased to 9, 11.5 and then 13% pa. I had requested ICICI thru various channels for interest rate reduction, every time i got the same geneirc cut/paste response. Every time they tried to educate me about PLR. Finally i moved to another bank at low interst rate,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jitendra Ganesh Gawade
from Noida, Uttar Pradesh
Report
Copy

Rate of Interest

Sir,

I have taken Home Loan from ICICI bank (LBMUM[protected]). This is floating one. While taking the loan I had been informed by them that when rate of interest increase it will automaticaly increase & reduces with same fashion. But now these peaople are asking to pay 1.93% amount on balance amount. I did checked with them before 1 month they said that its 0.5%. Which increased without intimetion.
Now how can...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Amit Malhotra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EPF Withdrawal not received

Dear Sir,
I had submitted my EPF application in June 2008. Iam an ex employee of ICICI Bank, having employee no.-130328. I had submitted completed form 10C for withdrawal of EPF amount. ICICI Bank had also submitted my EPF application to RPF commissioner in January 2009.

They had given me the contact number at [protected] for checking the status of EPF withdrawal. However nobody picks up the phone and it always remian...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhim Kumar Das
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has not been dispanced by ATM but Debited from A/C

I have a saving A/C at ICICI.I tried to withdraw an amount of Rs.10000 with my ICICI Visa card from SBI ATM.Money has not been dispenced by machine but money was debited from A/C. I made a complaint at ICICI Customer care .1st time the commited for refund in 7 working days but that does not happend.i asked for the details of withdrawl. As per the detail provided by ICICI the money was withdrawan from SBI Hajipur.But I never tried from Hajipur...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subash sankaran kolladikkel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI BANK - For whom their bell tolls?

I have every reason to believe that the complaints against ICICI Bank by customers are cent percent true and in many cases the customers are not realizing the depth of the frauds being committed by the bank. My experience is also very bitter.
1. Before leaving to Dubai in 2004, I converted my ICICI Bank SB Account to NRO account by submitting all the required documents at Vashi Branch. The Bank assured me that everything has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Limaye
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card limit unnecessary blockage - GGWPQ

This is the email that I have sent after getting totally frustrated

I have a booking with Kingfisher under Reservation code – GUWPMQ. I have booked these tickets on 19-Apr-2009 from flykingfisher.com using my ICICI Bank Credit Card.



It is observed that the merchant (KINGFISHER) broke my total transaction of INR 31, 082/- into 4 parts –




br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
urvashi agarwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi date

I have two personal loans from icici bank no.LPAJM[protected] AND LPAJM[protected].PREVIOUSLY I WAS EMPLOYED WITH NPIL AJMER AND MY SALARY DATE WAS 1ST OF EACH MONTH BUT NOW i HAVE RELOCATED TO JAIPUR. IWAS OUT OF JOB FOR THREE MONTHS FROM DEC 08 NOW I HAVE JUST JOINED .NOW MY SALARY DATE IS 7TH OF EACH MONTH. THERE TWO ISSUES
1) THE INSURANCE GIVEN BY BANK FROM ICICI LOMBARD REGARDING PAYMENT OF OF 3 EMI S DURINGLOSS OF JOB IS NOT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque lost by Bank

Hi,

I deposit a cheque in ICICI Bank Safdarjung Branch Delhi on 17th November 2008 with my one of my collegue.His cheque is credited to his account but my check was lost by Bank.

After visting to the same branch they said that I need to contact with customer care for this.

Let me explain you the scenerio :- Me and my friend visited branch and deposit a cheque after filling slip.

We...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hitesh Acharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Update record from CIBIL

have received information from the bank regarding defaulting in credit cards of icici Bank and my name is listed in the Defaulter List of CIBIL.

I have done full and final settlement

But icici Bank has not send the data to CIBIL. MY credit card has declined because of the wrong information given by the bank to CIBIL.

I seek justice to get my names removed from the defaulter list with an immediate...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
T
TRIPURARI MOITRA
from Raipur, Chhattisgarh
Mar 31, 2023
This thread was updated on Mar 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STATUS OF THE FOLLOWING BONDS

Bond Holder No. Certificate No. No.of bonds Amount
1. ICICI Tax Saving Bond - 32001-TSB-one[protected] 10000/-
2. ICICI Bank Ltd. Tax Saving Bond[protected]/-
-032003-TSB-two
3. ICICI Ltd.Tax saving bond-012002-TSB-one[protected]/-
4. ICICI Ltd. Tax Saving Bond-022002-TSB-two[protected]/-

I will like to know the status of the above bonds I had...
Helpful
5 other people found this review helpful
5 found this helpful
15 Comments
Report
Copy
P
Peeyush Atrey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

: Dubious Transactions worth Rs. 51006/- on my add on card issued in Nisha Atre (my wife rsquo;s) name.

This is with reference to the captioned subject regarding the dubious transactions made on my Add on Card which is issued in my wife Nisha Atrey's name (Card No. [protected]). As my card was repeatedly declined by your system, to check the reason I called up your customer care no.[protected]. During the call I learnt that the total amount due as per the automated system is Rs. 77200/- which is huge and incorrect as we have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy