[Resolved] ICICI Bank — credit card team misbehaviour | |
I have been holding credit card of your bank. Regular payer. This time your call centre is giving me a horrendous experience. My only suggesetion to people around me is go for any bank but not icici credit cards. I have skipped one month payment and informed that I would pay the amount on 7/8 july. But to my surprise the team is trianed to irritate people. I month 8 calls a day. 240 non stop calls. Not just that absolutely insolent people. and now I have started recognizing the voices also. They call up and intentionally irritate. What a system of bank. This is my first and last call. I will take strict actions against this misbehaviuour. I want some senior AUTHORITY TO SPEAK TO ME. or next time I will visist ICICI with my Lawyer. The bank cannot harras me for skipping a months payment. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank