[Resolved]  ICICI Bank — Internet Transaction to Wrong beneficiary

Hi,

I have done 3 internet transaction to wrong beneficiary through ICICI Bank internet banking to ICICI Bank Account. I have done the same in April and till today I am getting a promise from ICICI that the transaction will be reverted next week.

I have all telephonic (recorded in my mobile) and email conversation which specifies the transaction will be reverted next week.

I have talked to my Lawyer and he is asking me to initiate case against ICICI Bank as I have enough proof that ICICI Bank is messing the issue.


Please elt me know what is the best means to get my money.

Regards,
Ratnakar Naik
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Naik,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Net Banking’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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