[Resolved] ICICI Bank — Amount debited from my saving Bank Account without any intimation | |
hi This is Himanshu Gangarde from delhi. I am holding salary account[protected], with ICICI Bank, New Friends colony New delhi, since Feb 2004.On 19/07/2009 by the use of internet banking i came to know that my a/c[protected] is debited with INR 6, 316.95 with discription [protected], i have no given any debit instruction for the same. I called customer care of saving a/c dept and they said that amount have been debited against my credit card no [protected] (which i had already closed one year back after full payment) and routed the call to credit card dept. Even after waiting for more than half hour no one has responded. I called the credit card dept directly and explained my problem. I was shocked when the executive said that the bank has wright to 'Auto Debit' the amount from my other ICICI Bank Account even without my notice. When i asked for the clarification he said that he doesn't have any information, i have to send email and later they will respond. I requested them to atleast revert back my paid amount, but they denied for that also. This is absolutely cheating the customer. Due to this unnoticed transaction my other commitments got effected. I had to pay my loan and that got failed. Please do take appropriate action and help me in this regard Please suggest me further action – I want your suggestion. Should i go to consumer court. I am very much upset with regards himanshu gangarde Ph no [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
ICICI Bank — Debited the amount without intimation
I used to own a icici bank credit card some 5yrs ago. I had made a transaction of 17000 at that time but to some unfortunate reasons i was not able to pay the amount at that time. I had also received a formal notice for repayment and i approached their recovery department for settlement and they assured to find a solution and i was ready to clear my debts. Since that day i did not receive any formal communication from their side for repayment. A few months a ago my Salary Account in ICICI bank was blocked i tried calling rigoursly regarding the same but alwayss received false commitements and assurance from the help desk and one fine day the entire amount with interest totalling to 30000was debited from my account. This is clear case of so called DADAGIRI of the bank for having an salary account in that bank.65%
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ICICI Bank /saving bank account — the account was debited without any information
HiMy saving account was debited without my information and the bank is not ready to launch the compalin.