[Resolved]  ICICI Bank — Piling of Min AQB charge on zero balance savings account

Hello,
Its a old matter, 2-3 yrs back. One of the executive came to my place with an offer to open a Fixed Deposit and they will also offer a zero balance savings account. Now, i issued them a cheque, after few days the zero balance savings account was opened, but for next few months neither the cheque was presented in my bank nor the FD was done. I called the executive many times but he didn't take any action. So i decided to do stop payment of the cheque.

I had gone to the branch and asked them to close the account, they said it will be closed automatically in few days.

Till date, i have not done a single transaction in that savings account, but in every quarter the bank sends a statement with charges of non maintenance of Min Average Quarterly balance plus interest etc on it.

I have visited the branch many times and explained them the sitaution, but they say you to pay the charges. Like wrong is this situation, first of all, it was supposed to be a zero balance saving account, secondly i had approached them to close the account soon after doing stop payment and they didn't, and now they want me to suffer.

Please let me know, what i should do.

Thanks,
Karan
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Aug 14, 2020
Complaint marked as Resolved 
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Hi, we're from ICICI and are sorry to hear about your experience. If you can write to us at [protected]@icicibank.com with your contact details, we'll call you and work to address your issue.
i want 0 balance account

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