[Resolved]  ICICI Bank — ICICI Direct bluffed to offer Zero balance account

Hi,
I am having an ICICI savings account (#[protected] in ICICI Kothrud Branch, when I came through a call from ICICI Direct executive who offered me a demat account and also promised to make my ICICI Savings account a ZERO balance account after it is linked.
I paid the processing charge of Rs. 250 and my account was created but my savings account never changed to ZERO balance and I was penalized by Rs. 850 in lieu of QAB.
I tried contacting ICICI executives and they mentioned that we can not help in it as my account is saving. I am feeling cheated as I have already invested quite a god amount with them.

Please help me out.
Anand
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Anand,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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