[Resolved]  ICICI Bank — icici bank vanished shut down at uttam nagar new delhi and than deducting money from customers account in name of dormant charges

DEAR SIR
MY KNOWN PERSON OPENED AN ACCOUNNT IN NEWLY OPENED ICICI BRANCH AT MILAP NAGAR UTTAMNAGAR NEW DELHI-110059 , HE TRANSFERRED HIS ACCOUNT FROM ICICI VIKAS PURI BRANCH NEW DELHI BECAUSE MILAPNAGAR WAS MUCH NEARER /CLOSER TO HIS HOUSE MANY UTTAMNAGAR PEOPLE OPENED ACCOUNTS IN UTTAM NAGAR BRANCH AND THERE WAS QUITE A RUSH MOST OF TIMES
SUDDENLY ONE DAY ICICI BRANCH MILAP NAGAR SHUT DOWN AND VANISHED ICICI OFFICIALS MAY HAVE PASTED A SMALL PAMPLET ON WALL AND ON ITS NOTICE BOARD WHICH MOST OF PEOPLE DID NOT SEE ANDHAD GONE UNOTICED ,AFTER LOTS OF EFFORTS AND HARD LABOUR IT WAS KNOWN THAT THE BANK HAS JUMPED A VERY LONG DISTANCE IN NAME OF SHIFTING OR RELOCATION TO VISHAL ENCLAVE NEW DELHI THE BANK OVER JUMPED NUMEROUS BANKS /BRANCHES INCLUDING ITS OWN NUMEROUS ICICI BRANCHES. THIS ABSOLUTELY IS SHOCKING AND SOUNDS ILLOGICAL AS THE BANK WAS DOING BRISK BUISNESS AND HAD NUMEROUS ACCOUNTS , BANKS SHIFT BUT ONLY IN ITS OWN VISCINITY, BANKS JUMPING 15 KMS IS TOTALLY UNHEARD AND UNJUSTIFIED . IS THERE ANY RBI /OR BANKING RULE VIDE WHICH BANK CAN SHUT DOWN IN TWO YEARS THREE YEARS PEOPLE OPEN ACCOUNT FOR THEIR OWN CONVENIENCE AT THE NEAREST PLACE. PEOPLE DO NOT GO OFF FAR OFF PLACES TO OPEN ACCOUNT. HERE THE BANK OPENED NUMEROUS ACCOUNTS OF ALMOST ALL PEOPLE O[censored]TTAM NAGAR AREA AND NOT OF VISHAL ENCLAVE AREA AND THAN JUMPED OFF WITH A NUMBER OF ACCOUNTS AND THERE MONEY, THEY DID NOT GIVE OPPORTUNITY TO PEOPLE TO CLOSE THERE ACCOUNTS ,ADDING TO THERE MISERIES THEY STARTED DEDUCTING MONEY/CHARGES FOR ACCOUNTS WHICH BECAME NON OPERATIVE DUE TO SHIFTING OF BANK ,PEOPLE COULD NOT OPERATE ACCOUNT AS EVERY THING CHANGED PASS BOOKS /CHEQUE BOOKS ETC ETC.PEOPLE WHO CAME TO BANK AFTER LONG LABOUR SPENDING HUNDREDS OF RUPEES SPENT ON TRANSPORT AND LOSS OF EARNINGS DUE TO LOSS OF BUISNESS AND NOT GOING TO OFFICE AND WASTING TIME MONEY AND ENERGY WERE SIMPLY DIRECTED TO COMPLETE CODAL FORMALITIES ` OF BANK AGAIN .TO DO TRANSACTIONS. AS BANK ADRESS WAS CHANGED MONEY WAS DEDUCTED IN NAME OF DORMANT CHARGES REQESTS AND PROTESTS WERE NOT HEARD.
LOTS OF PEOPLE LOST MONEY TO ICICI BANK., IS THIS NOT HARRASSMENT BY BANK. .WHY DID THE BANK OPEN ITS BRANCH IN MILAPNAGAR UTTAM NAGAR NEW DELHI 110059 WHY DID IT OPEN NUMEROUS ACCOUNTS BY EMPLOYING EXECUTIVES AND LURING PUBLIC ETC WHY DID IT SHUT DOWN ALL OF A SUDDEN. WHY DID IT NOT REOPEN OR SHIFT IN VISCINITY i,e UTTAM NAGAR VIKAS PURI JANAKPURI TILAKNAGAR ETC INSTEAD IT OPTED TO JUMP OFF OR REOPEN AT A VERY LONG DISTANCE KILOMETERS AWAY FROM ITS OWN ORIGINAL PLACE AT UTTAM NAGAR TO VISHAL ENCLAVE RAJOURI GARDEN NEW DELHI FOR REASONS BEST KNOWN TO ICICI OFFICIALS
PEOPLE MOST OF TIME DID NOT GET STATEMENTS SENT BY ICICI BANK ,YOU MAY YOURSELF VERIFY FROM PEOPLE OF AREA .PHONES AT ATMS OF ICICI BANK ARE MOSTLY OUT OF ORDER, PEOPLE HAVE TO PAY FOR CALLING CUSTOMER CARE AT ICICI BANK .WHICH TAKES EXTREMELY LONG TIME TO RESPOND TO TELEPHONIC CALLS WASTING LOTS OF POCKET MONEY OF PEOPLE
IN SUCH CONDITIONS / CIRCUMSTANCES WAS IT JUSTIFIED TO DEDUCT MONEY IN NAME OF DORMANT CHARGES.FROM PEOPLES ACCOUNT PEOPLE WERE NOT GIVEN OPORTUNITY TO REQEST OR PROTEST ICICI BANK OFFICIALS TOLD PUBLIC THAT IT IS RULE OF BANK OR COMPUTOR DOES IT AUTOMATICALLY, PEOPLES MONEY WAS IN CUSTODY OF ICICI BANKS EMPLOYEES /OFFICIALS PEOPLE COULD NOT SNATCH IT FROM THEM BUT ONLY PROTEST OR REQUEST THE BANK OFFICIALLS NEITHER HEARD PROTEST NOR REQUEST OF PEOPLE AS USUAL. MONEY WAS IN ICICI BANK OFFICIALS HANDS AND HENCE FORCIBLY DEDUCTED FROM THERE ACCOUNTS .CUSTOMER HAD TO GO BACK RED FACED /HUMILATED DISGUSTED/ FRUSTATED. LOTS OF PEOPLE LOST LOTS OF HARD MONEY/ EARNINGS TO ICICI BANK
IT IS REQUESTED ICICI BANK MUST REFUND MONEY ALONG ITH INTEREST TRANSPORTATION CHARGES. AND HARRASSMENT CHARGES TO ALL ITS CUSTOMERS WHO HAVE LOST MONEY AT ICICI BANK MILAP NAGAR DUE SHIFTING OF BANK AND HENCE NON OPERATION OF ACCOUNT
REQUESTLY FOR REPLY FROM ICICI BANK
REQUESTING EARLY ACTION PLEASE
THANKS AND REGARDS

ARUNA
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Aruna,

We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

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