ICICI Bank — Rate of Interest | |
I have taken home loan from ICICI bank under floating rate of interest (ROI). Presently, the ICICI bank is charging ROI 12.75% from old customers like me. But it is luring new customers by advertising to pay home loans @ 8.25% ROI. My complaint is that why the ICICI Bank is discriminating between old and new customers. Why the old customers are overburdened to fetch new customers. To add more injuries, the ICICI bank is offering a scheme that "pay 30000/- and your rate of interest will be reduced to 8.75%". I want to ask that why the bank is offering such money making schemes? If a customer with floating ROI has to pay money for its loan reduction, then what is meaning of floating rate of interest? Was this information helpful? | |
 3 Comments | |
Comments
ICICI doesn't value their exisitng customers and also takes them for a ride right royally w/o any mercy!...
Reply
ICICI has lost interest in old customers while they fail to understand that their image is totally damaged because of this and am sure they have lost customers due to this indiscrepetent attitude.
I have transferred my loan to SBI and during the transfer process ICICI staff tried to lure me with special discount... i did not go for the same simply because if they had special offer why they have come forward only when i decided to shift. Totally business attitude does not work in India where business is done more with emotions and relationship.
I have been able to convince atleas 15 friends and collogues to shift from ICICI and the count will go on
I have transferred my loan to SBI and during the transfer process ICICI staff tried to lure me with special discount... i did not go for the same simply because if they had special offer why they have come forward only when i decided to shift. Totally business attitude does not work in India where business is done more with emotions and relationship.
I have been able to convince atleas 15 friends and collogues to shift from ICICI and the count will go on
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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