[Resolved]  ICICI Bank — homeloan

As per above mentioned home loan’s sanctioned issued by icici bank Ltd dtd 5th -2-2007 loan amount sanctioned is Rs7,89,000/- rate of interest 9.50%. Each EMI amount Rs8,239. But without my application or request icici bank automatically taken their own decision and increased loan amount to Rs 8,33,436 rate of interest 12.25% and EMI 10.138 while I received loan amount Rs 7,89,000/-
Regarding the above mentioned detail I complain many times to home loan kalyan branch of icici bank Ltd. But they didn’t response, I meet nita verma personally I request to rectify problems.But she also didn’t solve the issue then I make a written complain at icici bank Ltd’s home loan branch at kalyan on[protected]. Even though I didn’t get any reply or phone call from icici bank then I personally issued a written notice to icici bank that if problem is not rectified I will stop payment. But no one was agree to receive that letter, at last it was received by security on duty.
In between I open a account at icici bank M.I.D.C dombivali branch for E.C.S of above home loans EMI which was closed by me due to misguided by icici bank employee (At the time of account opening I was instructed that only EMI i.e. Rs 10,138 had to be cleared strictly from this account but afterward when I cross check minimum balance condition officials of branch told me that I have to maintain minimum Rs 10,000 balance daily so I closed the account). But till today no arrangement is made by icici bank officials for ECS.
As collection manager of Icici bank(J.B. nagar, andheri) Mr.ashok shinde contacted me I discuss above mentioned matter he promised me that he will rectify all problems on or before 12/13 dec 2009 he request me to pay only one EMI i.e.10,318. As per discussion I payed one EMI of Rs10,138 on 28/11/09 by cheque no 115975. But after that he never contacts me.
Sir, I request you to rectify my problems strictly as per sanction letter.
Please do needful.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Rajesh,

We're sorry to hear about your experience.
Please write to us with your contact details and loan account number at [protected]@icicibank.com (Subject line: UID 158234). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

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