Comments
I have the same complaint. I have registered my mobile number and it is being reflected on the website but when I try to add a payee and confirm the payee by sending an SMS requesting the URN i get the error message "URN cannot be sent as it is cooling period".
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Resolved
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We're sorry to hear about your experience.
Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 168510). We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.