ICICI Bank — Call Centre is a cheat, to avoid customer complaints

ICICI BanK call centre..It has got one of the lengthiest IVR service.Once the standard options like language, purpose is selected, it's shows its real intention of not serving the customer. After all this it asks for Customer a/c, on entering it replies as invalid entry ( even after 3 time tried by three different people).They only ask for PIN no for authentication, when their policy says to be given on phone.If you're lucky enough you'll make through (1out 100), you face one of worst services on this earth, i had this experience in more than 10 occasions recently for different reasons. But still employers like mine insist on having an ICICI salary a/c. Please understand, it has staganted, the Bank cannot serve peopl any more.
It can only cheat with all fake services.