ICICI Bank — QAB Charges deducted from zero balance account

1. I am a serving Defence Officer, having an ICICI Bank A/c No.[protected] which was opened in dehradun branch at the time of commissioning. At the time of opening a/c ,it was informed to all cadets that it is a zero balance special scheme account only for defence officers and not a salaried account.
2. However , I have been charged for QABChgs, Jan-Mar11+ST77 Rs. 827.00 for not keeping a balance of Rs.10,000/=.
3. At the time of opening the a/c, i was given a zero balance a/c privilege and now they have deducted the amt without any intimation.
4. I would request to take up a case for refund of the said amt and atleast bank should intimate the customer if there is any change in such policy. Its a very pathetic show by such a huge capital market bank jus to make few bucks.

Kindly look into this at your earliest and help me to get my money back.
Thanks
niraj
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Hi Niraj,

We are sorry to hear about your experience.We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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