[Resolved]  ICICI Bank — Mental Harresment

This is to bring to your kind notice that my husband Mr. P.P. Mishra([protected]) had taken a loan of Rs 70,000/-.the ICICI bank in the year 2006. The installments were regularly forwarded but on one occassion it was found that the bank had levied some undue charges which was not justified in any way..This was duly communicaated to the bank. The issue was not setteled & we stopped forwarding the paymnets. Around 6 months back we registered for settelement with the bank & the process is yet to be closed. since the last two weeks we have been getting threatening calls from different people from the ICICI bank (private agents).from the no's[protected] &[protected] which is probably based in Rohini. An agent introducing as Neha (doubtful if name is real) calls up frequently using extremely filthy & unprofessional language abuses & threatens with dire consequences on our mobile no's.She has even traced our address, office phone no's calling up & abusing constsntly. She has of late called up my senior & is unnecessarily trying to defame me. It has already been explained to them that we are already in process for settlement but still she continues to misbehave.Another one named herself as Priya & Navin had also called up for the same process. It is amazing that reputed banks are hiring such people & using such means for recovery. We stand helpless only trying to convince them & even complained to the ICICI bank but there has been no action till date. Please help.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We are sorry to hear about your experience with us. Our sincere apologies for our official's behavior. We have made a note of your husband's contact details. We'll get in touch with you at the earliest to address your concern.

Regards,
ICICI Bank Customer Service Team
We are also getting callls from the same number.
Hi All,

My Brother -in-law has used ICICI bank credit card longtime back, he had a discussion with collection department rergarding the settlement issue. As he is responsible for the payement of all the dues however, ICICI bank collection department started calling me, my husband and my parents who doesn't have relation with the matter. I am running in my third trimester of my pregancy, knowing that they still use the abusive language with my parents and shouted on me as well.

I need your help on this matter.

Following are the numbers from which we are getting a calls on the daily basis. - [protected] and [protected]

People who called up & mentally harrse us are - Narender, Neha Arora, Kapil and poonam.

I would request you to help me on it as I am not in a condition to take stress.

These peeple doesn't have sense of talikng to preganant ladies and old parents.

Thanks & Regards
Supriya Handa
Hi Supriya,

We are sorry to here about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '3158154' in the subject line.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information