[Resolved]  ICICI Bank — Authenticity of transaction by ICICI Bank

I have written several mails to ICICI BANK, for wrong debit of my account via transcation conducted on 12 sep 2008.

Branch Id : 0021 Account Id :[protected]
Ref: Trans-NHPUN[protected]-LIBOU -272 for Rs. 225.
Ref: Trans-NHPUN[protected]-LIBOU -271 for Rs. 5179.

Lattest mail sent to you for your ref :

Why you guys are only responding to only first part of the query. I need the complete answer for my queries for both transactions on 12 sep2008.

I fail to understand, is it a deliberate attempt to ignore my query? Or this way you have been instructed by the bank resolve the issues by testing the patience of your customers.

For GOD shake can someone in bank respond to my query listed below:

PLS READ my earlier MAILs CAREFULLY, IT MAY NOT BE IMPORTANT FOR YOU, IT MEAN A LOT TO ME.. May I request some of the senior and sensible staff from BANK to READ AND RESOND THE APPENDED MAIL.

2. Ref: Trans dated 12 sep 08 -NHPUN[protected]-LIBOU -271 for Rs. 5179.

Kindly refer to the above transaction dated 12 September 2008; my account has been debited for the above mentioned amounts. I am shocked as to how these transactions were performed without my written or verbal approval. I need to understand under which section of the law & who has given these rights to the Bank to perform these transactions without consent of the customer.

It’s a criminal offense, am thoroughly disappointed by this unprofessional and unethical behaviors displayed by the bank. While I will check the authenticity of this transaction in the manner it was conducted and take a legal advise on this matter. I strongly protest and demand and immediate explanation.

Thanks, Ashok

I would be greatful to if you can help me in this regard.

Best regards,
Ashok Jugran
[protected]