[Resolved]  ICICI Bank — Fake notes given over the counter

Address:Chennai, Tamil Nadu

Fake notes given by the ICICI Bank over the counter for cash debit. The branch manager unwilling to accept the fact.Expecting customer to prove that the note was taken from ICICI bank instead of her proving that the note wasn't given by ICICI bank. The talk hours on end about their notes processing system but are not able to sympathize from the customer end. They dont want to provide a procedure to redeem the fake note.They harass customers.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We regret the inconvenience caused. Please write to us at [protected]@icicibank.com with your contact details and the branch name. We shall soon get in touch with you on this.Kindly refer "1811015" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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