[Resolved]  ICICI Bank — Deposit of money in wrong account

Address:Pune, Maharashtra

Sir,

On 06/03/2010 I wrongly deposited an amount of Rs 2500/- using deposit ATM in ICICI Bank A/c No[protected]Pranzal Saxena) instead of A/C No.[protected]Ruchika Sundriyal). As soon as i completed the transaction i noted that i have deposited against wrong A/c No.

Immediately, i informed the ICICI Chinchwad branch manager (Sushant) about the wrong transaction and requested to make the transaction of Rs 2500/- against A/C No.[protected]Ruchika Sundriyal). The manager told me to give an application for changing the same. As desired i worte an application and submitted it to the manager. Subsequently, he told me that they can't give details of the person to whom the amount is deposited as such i have to wait for another one week. As advised i done the same. Later, when i phoned the manager, he told me that the person is not responding as such they can't do anything.

In view of the aobve I am totally worried about my Rs 2500/-. Kindly do the needful.

Thanking you

Yours truly

SUDISH KUMAR
PUNE (PIMPRI)
[protected] /[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sudish,

We are sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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