ICICI Bank Credit Card — Asking more amount to pay

Address:

Maharashtra

Hi Team,

I am using ICICI credit card. I missed to pay the due amount on due date. However, I paid my payment in another one week. The bank has charged me some finance charges, late payment fee and other interest charges. The amount got accumulated every month and they are asking me to pay around 14,000 now. They have also started reducing from my savings account without my permission. The amount 14,000 charged is not event a single rupee used by me.

I met collection team manager from Bandarkar road Pune for settlement(This has been arranged by another agent who is not an employee of ICICI bank). The manager I met was threatening professionally that they will add my details in CIBIL.So, It will screw my financial life.It is more frustrating for me. Please help me to resolve the issue.

Thanks
Premnath