[Resolved]  ICICI Bank Credit Card — LEVYING OVER LIMIT FEE

SIR,

I am holding a free card No [protected] having the limit of Rs.1, 00, 000/- and there is an outstanding amount of Rs.89414/- .

Subsequently I have received a call regarding I am a previleged customer of the bank and offering me the Amex Gateway Premium card and taken on line confirmation, and taken Balance transfer request of Rs.90, 000/- and issued me a card bearing No [protected].

Subsequently after few days I have received a statement dated 28/02/2009. In this statement surprisingly my limit was given Rs.1, 00, 000/- and balance transfer entries was made apartfrom that the amount of outstanding in my previous card No [protected] transferred to this new card account and shown as the limit is Rs 100, 000/- and purchases and other charges as 188537.97 and not charged any overlimit fee.

Further in the next statement dated[protected] they have charged overlimit fee of Rs.4285.72 and Late payment charges, and interest charges. In fact it is clearly understand that my previous card outstanding amount of Rs. 89414.09 was transferred to new card but the limit of the card of Rs.100, 000/- was not transferred. due to this transaction my new card was overlimited.

Therefore, the ICICI BANK have automatically change my free card to High Annual fee card, and issued Balance transfer drafts and levying overlimit fees and interest charges heavily. I am mentally got tension for settling the matter. Hope you will do needful and settle my issue for levying overlimit fee and interest charges as i have not done any purchases from my side and it was only happened due to transfer of my old card outstanding amount to new card only.


thanking you,
K PHANIKUMAR
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Credit Card — wrong charges, over limit fee

this is baji babu golla, having icici credit card

on 18th you charged overlimit of Rs 500. that means my due amount was exceeding credit limit. am i correct?

Then how i can purchase on 24th Rs 6852. from 17th to 24th i didn't paid anything. That means there is available balance.

can you tell me which of the above statement is correct.

I think they are charging at your wish. I want clear justification for this and i will not pay thing. Last time also i raised one doubt about avaialble balance., Then also you told that system will take 2 to 3 days to update balance. But i know system will take only half an hour to update payment through online account.

i taken screenshot of my account also.


Regards,
CA Baji Babu
[protected]

ICICI Bank — OVERLIMIT FEE

I am Rakesh Kumar Tiwari complaint to icici bank before two weeks when i see my credit card details check in internet, on my credit cards overlimit fees is to be mentioned then i m going to call your customer care to revert this overlimit fee, but your customer care tell me this fee is not refunded but i said that i can't pay this amount, then your customer care tell me your fee is to be refunded in 24 hours, but this fee is not refunded now & it shows in my current statement.Now today i call your customer care regarding this matter but she tell me then there is no any record to be mentioned in our side & she tells me this fees is not refunded but i said that i am not paying this fee.So, pls see the matter & solve this on priority basis. waiting for your right revert...
Thanks & regards
Rakesh Kumar Tiwari
[protected]

Dear Mr.Rakesh,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

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