Comments
ICICI Bank — OVERLIMIT FEE
I am Rakesh Kumar Tiwari complaint to icici bank before two weeks when i see my credit card details check in internet, on my credit cards overlimit fees is to be mentioned then i m going to call your customer care to revert this overlimit fee, but your customer care tell me this fee is not refunded but i said that i can't pay this amount, then your customer care tell me your fee is to be refunded in 24 hours, but this fee is not refunded now & it shows in my current statement.Now today i call your customer care regarding this matter but she tell me then there is no any record to be mentioned in our side & she tells me this fees is not refunded but i said that i am not paying this fee.So, pls see the matter & solve this on priority basis. waiting for your right revert...Thanks & regards
Rakesh Kumar Tiwari
[protected]
Dear Mr.Rakesh,
We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.
Regards,
ICICI Bank Customer Service Team.
We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.
Regards,
ICICI Bank Customer Service Team.
65%
Complaints
23621
Pending
2043
Resolved
14253
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
ICICI Credit Card — wrong charges, over limit fee
this is baji babu golla, having icici credit cardon 18th you charged overlimit of Rs 500. that means my due amount was exceeding credit limit. am i correct?
Then how i can purchase on 24th Rs 6852. from 17th to 24th i didn't paid anything. That means there is available balance.
can you tell me which of the above statement is correct.
I think they are charging at your wish. I want clear justification for this and i will not pay thing. Last time also i raised one doubt about avaialble balance., Then also you told that system will take 2 to 3 days to update balance. But i know system will take only half an hour to update payment through online account.
i taken screenshot of my account also.
Regards,
CA Baji Babu
[protected]