[Resolved] ICICI Bank Credit Card — Miscommunication of Charges to be Paid

[Resolved] ICICI Bank Credit Card — Miscommunication of Charges to be Paid

P Prashant kumar Baishya from Gurgaon, Haryana

I am holding ICICI bank credit card since 2007.Upto 2008 thereare not charging any amount on cash payment against the bill generated and in 2009 they started charging against cash deposit without any prior intimation.In December 2008 i have done a cash payment of 1800/-against purchase made by the same card.They had charged me cash payment charges.I had forwarded so many request to waive of the same till March 2009 but they had not settled the same and now they had charged me late payment charges over 1300/- against that cash payment charge.My card already blocked since Feb2009. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Nazia Sayeed

from Pune, Maharashtra

Dear Mr. Baishya,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service – Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank